Catering Captain - Anaheim Convention Center - Catering

Aramark•Anaheim, CA

1d•Onsite

About The Position

The Captain position is vital to achieving excellent guest service and executing catering events. The Captain is responsible for leading Servers and Bussers and pulling equipment for event set up, transporting materials and food to the event, setting up the event, serving guests, cleaning up the event, and returning equipment to the catering Department. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. This position is eligible for Administrative Fee Share split, however, set up days are a flat rate at $21.00. This role takes place in an events-based setting, which means that schedules and hours will vary. In general, you will most likely work 3 or 4 events a year. You will turn in an availability and we will take that into account when we reach you on the scheduling list. This role is a union position under Unite Here 11. Per the Collective Bargaining Agreement with the union, new hires in this role start at 80% of the negotiated pay rate. After 20 shifts worked, the employee will be raised to 90% of the negotiated pay rate. After 40 shifts worked (20 at 80%, 20 at 90%), the employee will be raised to 100% of the negotiated pay rate. The wage listed on this job posting is the starting wage of 80%.

Requirements

1-year supervisory experience
Excellent Guest Service Skills and ability to work in a team environment
Well-groomed and professional attire (follow Aramark standards for uniform and grooming)

Nice To Haves

Ability to carry at least 4 meals on a tray at any given time
Ideal candidate has a flexible schedule to work evenings, weekends, and holidays
Enjoys working in a lively environment
TIPS/TEAM Certified

Responsibilities

Leads catering team on all catering functions
Leads preparation banquet room for the function
Serve meals and beverages in accordance with catering protocol and banquet sheets
Accurately set tables for special functions
Load/unload event equipment into catering vehicles, following all safety procedures in compliance with DOT regulations.
Clean all functions areas upon completion
Perform opening and closing side work as needed
Must maintain a professional appearance
Maintain storage rooms and supplies in an orderly fashion
Maintain equipment and all other catering supplies
Perform all job duties safely and efficiently
Follows all company safety policies and procedures
Ability to understand and follow directions from the Manager/Director
Ability to lift up to 50 lb and frequently lift, push, pull, or carry up to 30 lb
Ability to walk or stand for extended time periods, up to 6 hours
Involves repetitive motion
Involves working with chemicals, heated equipment, steam and at other risk conditions
Ability to move in and out of catering vehicles and transport event equipment and food product in a safe manner
Cross-training and work in other dining locations as needed
May supervise the staff and sanitation of facilities of the locations
Responsible for openings and closing the building, addressing employee matters, and making sure the location is staffed appropriately