About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative to cover Niagara Falls, Jamestown, and Elmira, New York. Relocation is not offered. This field sales role serves as a primary customer contact, providing medical professionals with clinical knowledge of Amgen products and helping customers navigate the payer environment. The representative implements marketing strategy and promotes Amgen products as directed by the District Manager. The position level and title will depend on the candidate’s qualifications and experience for the geography. The role involves achieving territory sales goals through in-person and virtual engagement, building and managing customer relationships, supporting product access, and addressing reimbursement issues. The representative also analyzes territory activity, provides feedback on marketing strategy, and works with colleagues and the District Manager to plan territory activity and share best practices. The Specialty Representative base salary range is $89,880–$121,602 annually; the Senior Specialty Representative base salary range is $115,036–$155,638 annually. Actual salary depends on relevant skills, experience, and qualifications. Eligible employees may receive a total rewards package that includes health and welfare plans, retirement and savings opportunities, work/life balance programs, career development opportunities, and incentives. The position is open until a sufficient number of applications are received or a candidate is selected.

Requirements

  • Specialty Representative: Bachelor’s degree; or Associate’s degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or Associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Motivation and ability to use individual strengths to serve patients.
  • Ability to communicate clinical product information and achieve sales outcomes through customer engagement.
  • Ability to develop customer relationships, support product access, address reimbursement issues, analyze territory activity, and plan sales activity.
  • For Senior Specialty Representative, 3 or more years of experience is preferred.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative, some experience, pre-graduate sales training, or a proven track record of successful leadership under pressure.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, applying business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
  • Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, supporting product access, triaging or resolving reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and continue developing as a Specialty Representative or Senior Specialty Representative.
  • Sustain enthusiasm for Amgen products throughout the sales cycle, build the Amgen brand, and remain focused on serving patients.
  • Uphold Amgen’s values, including ethical conduct, quality, teamwork, collaboration, communication, and accountability.

Benefits

  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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