About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative for its Bone Health business. The territory covers Schenectady, Troy, and Plattsburgh, New York; relocation is not offered. The representative serves as a primary customer contact, shares clinical knowledge about Amgen products with medical professionals, helps customers navigate the payer environment, and implements marketing strategy as directed by the District Manager. The role may involve in-person and virtual customer engagement. The level and title will be determined based on the candidate’s qualifications and experience for the geography.

Requirements

  • Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Adaptability in sales planning and organization, applying business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, and/or a proven record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience preferred.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
  • Drive territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, assess the effectiveness of sales activities, analyze the territory, and develop territory plans with the District Manager.
  • Share best practices and collaborate with colleagues to learn and grow.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service at the forefront.
  • Uphold Amgen’s stated values and collaborate, communicate, and remain accountable.

Benefits

  • Health and welfare plans for staff and eligible dependents
  • Retirement and Savings Plan with company contributions
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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