About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative for a Bone Health territory covering Niagara Falls, Jamestown, and Elmira, New York. Relocation is not offered. The representative serves as the primary customer contact, provides medical professionals with clinical knowledge of Amgen products, helps them navigate the payer environment, and implements marketing strategy as directed by the District Manager. The role may be filled at either level based on the candidate’s qualifications and experience. The position involves promoting appropriate use of Amgen products, managing customer and account relationships, and achieving territory sales goals through in-person and virtual engagement. Representatives also provide feedback on marketing strategy, assess territory performance, develop plans with the District Manager, and collaborate with colleagues. The work is grounded in Amgen’s patient-focused mission and company values.

Requirements

  • For the Specialty Representative level: Bachelor’s degree; or Associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • For the Senior Specialty Representative level: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or Associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Motivation to serve patients and the ability to perform the responsibilities of a sales professional.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative candidates, some experience, pre-graduate sales training, and/or a proven record of successful leadership under pressure.
  • For Senior Specialty Representative candidates, 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing; leveraging business, industry, and technical knowledge; communicating with impact; driving for results; and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
  • Drive territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer and account relationships, tailoring interactions to customer needs, helping ensure product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Collaborate with colleagues, share best practices, and seek opportunities to learn and grow.
  • Maintain enthusiasm for Amgen products throughout the sales cycle and build the brand while keeping the focus on serving patients.
  • Uphold Amgen’s stated values, including being science-based and ethical, ensuring quality, working in teams, collaborating, communicating, and being accountable.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
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