About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in a sales territory covering Marion, Mansfield, and Ashland; east toward Newark and Zanesville; and south through Lancaster, Chillicothe, and Athens. The representative provides medical professionals with clinical knowledge of Amgen products and helps customers navigate the payer environment. Under the direction of the District Manager, the role implements marketing strategy and promotes Amgen products to support appropriate utilization and serve patients. The position involves managing customer relationships and accounts, delivering sales messages and educational programs through in-person and virtual engagement, and achieving territory sales targets. The representative also works with the District Manager to assess territory performance and develop plans, partners with colleagues to share best practices, and upholds Amgen’s science-based and ethical values. Relocation is not offered. Flexible work models, including remote and hybrid arrangements, may be available where possible.

Requirements

  • Specialty Representative: Bachelor's degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor's degree and 3 years of sales experience and/or clinical experience in a healthcare or scientific field that is not sales related; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • Three or more years of sales experience within the pharmaceutical, biotech, or medical device industry.
  • Product or hospital sales experience in oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology, or infectious diseases, including the diseases and treatments involved.
  • Local market knowledge.
  • Established relationships in the territory.
  • Bachelor's degree in Life Sciences or Business Administration.
  • Adaptability in planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Deliver branded sales messages, conduct planned programs, schedule and follow up on medical educational programs, and achieve or exceed territory sales targets through in-person and virtual engagement.
  • Develop relationships and manage accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans in partnership with the District Manager.
  • Partner with colleagues to share best practices and continuously learn and grow.
  • Build Amgen product brands throughout the sales cycle while keeping patient impact at the forefront.
  • Uphold Amgen values by acting ethically, ensuring quality, fostering trust and respect, working collaboratively, communicating, and remaining accountable.

Benefits

  • Comprehensive employee benefits package, including retirement and savings plan with company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
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