Specialty Representative, Psychiatry - Columbus East, OH

AbbVie•Columbus, OH

2d•$78,500 - $192,500

About The Position

This field-based role is responsible for executing brand strategy and tactics, achieving sales performance objectives, and effectively managing an assigned territory and targeted accounts. The representative builds strong customer relationships and develops the ability to solve customer needs, with the goal of maximizing short- and long-term sales performance while keeping patients at the center of efforts and complying with AbbVie’s business code of conduct, policies, and applicable laws and regulations. Candidates should live within a reasonable distance of the primary city. Hiring level will be commensurate with experience. The representative delivers sales performance, brand KPIs, financial targets, and marketing objectives; plans and evaluates customer calls to continually improve performance; and develops customer relationships through a proactive understanding of customer needs and challenges. The role includes developing and executing a territory call plan, sharing market intelligence with internal teams, differentiating AbbVie’s value proposition with healthcare providers, and identifying and developing disease-state experts and advocates. The position requires applicable healthcare industry representative (HCIR) credentials for access to facilities and organizations in the assigned territory. Credentialing may involve background checks, drug screens, immunization or vaccination documentation, fingerprinting, and licenses required by jurisdictions. The representative is responsible for satisfying these requirements and maintaining good standing or eligibility. A valid driver’s license, successful completion of a pre-employment drug screening, and meeting safe-driving requirements are also required. The role involves travel approximately 25% of the time. The role offers an annual base salary range of $78,500 to $192,500, with individual compensation depending on factors including geographic location. Eligible employees receive paid time off, medical, dental, and vision insurance, and a 401(k). The position is eligible to participate in short-term incentive programs; any bonus, commission, incentive, or benefits are subject to the terms described by the company.

Requirements

Bachelor’s degree in health, sciences, pharmacy, or a business-related field, or relevant and equivalent industry experience.
In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience and a high school diploma or GED are required.
Proven track record of leadership success and solid presentation skills.
Strong business acumen and proficient use of business tools.
Strategic and critical-thinking capabilities.
Ability to identify customer styles and behaviors proactively and quickly adapt the selling approach.
Ability to operate effectively in a matrix environment.
Satisfy applicable HCIR credentialing requirements and be in good standing or eligible to obtain the required credentials.
Valid driver’s license, ability to pass a pre-employment drug screening, and ability to meet safe-driving requirements.
Ability to drive a personal auto or company car or truck, or a powered piece of material-handling equipment.

Nice To Haves

Three or more years of experience within the pharmaceutical, health, or science industry.
Proven sales performance in the relevant therapeutic area.
Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed healthcare, or marketing.
In-depth scientific, therapeutic, product, and competitive knowledge, with recognition as an expert resource by relevant stakeholders.
English proficiency verbally and in writing where applicable.

Responsibilities

Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
Create pre-call objectives and conduct post-call evaluations to improve sales performance; handle objections and concerns and secure appropriate calls to action on sales calls.
Proactively serve customer needs, expectations, and challenges, building trusted relationships and achieving win-win agreements between AbbVie and customers.
Develop and execute a call plan that meets call metrics and optimizes coverage and frequency for key customers.
Build understanding of customer needs, territory market conditions, competitors, market segments, accounts, diseases, products, clinical topics, and sales practices; share market intelligence with the in-field team, brand team, and sales manager.
Differentiate AbbVie’s value proposition with assigned healthcare providers.
Identify, develop, and maintain disease-state experts and speakers or advocates to maximize brand performance.
Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations.
Satisfy and maintain applicable HCIR credentialing requirements for access to facilities and organizations in the assigned territory.
Meet safe-driving requirements while driving a personal or company vehicle or powered material-handling equipment.