Specialty Sales Team Leader- (Phoenix, AZ)

Target • Phoenix, AZ

2d • $22 - $37 • Onsite

About The Position

The Specialty Sales Team Leader leads teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics to deliver a guest-first experience through strong operations and compelling visual merchandising. The role develops retail leadership skills, including guest service, business fundamentals, workload planning, inventory management, sales execution, and coaching and retaining team members.

The team leader plans and executes department workload, supports merchandising and replenishment, coaches team members, and helps maintain safe, organized, guest-ready sales areas. The role may also include store-level leadership-on-duty responsibilities, guest-service backup, and responding to store emergencies and compliance needs. This is a full-time role with hours that vary based on business needs and are not guaranteed to reach 40 hours per week. The work schedule may include nights, weekends, holidays, closing shifts, and other peak shopping times.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to use multiple-frequency communication devices, handheld scanners, and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; shifts may include nights, weekends, and holidays.
• Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
• Observe team member performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
• Model, train, and coach the team in Target’s GUEST service model and service culture.
• Promote inclusivity by valuing diverse perspectives and creating respectful, equitable experiences.
• Plan and execute daily and weekly workload, merchandising sets, planogram updates, sales plans, events, and promotions in support of department and store goals.
• Lead onboarding and learning best practices, identify skill gaps, and develop and coach team members.
• Assign tasks based on planned workload and guest traffic, aligned with business priorities.
• Encourage use of department tools, such as fitting rooms, testers, and displays, to offer guests personalized recommendations.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards and merchandising.
• Support merchandise-set changes and visual presentations for assigned categories; keep products organized, correctly signed, and merchandised to support seasonal trends.
• Support backroom organization, layout, and replenishment to keep products available for guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Lead safety practices by modeling and recognizing safe behaviors, correcting hazards, supporting incident response, and timely and accurately reporting and investigating injuries.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes when serving as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Provide guest-service support such as backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED