Specialty Sales Team Leader- (Phoenix, AZ)

Target • Phoenix, AZ

1d • Onsite

About The Position

The Specialty Sales Team Leader leads specialized sales teams across categories such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role combines guest service, sales-floor and backroom operations, visual merchandising, and team leadership to ensure products are available and easy to shop while delivering an inspiring, friendly guest experience. The leader plans and executes daily and weekly workloads in support of business priorities and sales goals, develops team members, and promotes safe, inclusive, and compliant operations. The role is full-time, though weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and peak shopping periods.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team-member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash-register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of items up to 15 pounds and occasional lifting or moving of items up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and promote an Easy, Inspiring, and Friendly guest experience.
• Train, coach, observe, and provide feedback to team members; recognize strong performance and hold the team accountable to expectations.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and guest experience.
• Model Target’s guest service culture and promote inclusive, authentic, and respectful interactions.
• Plan and execute daily and weekly workload, merchandising sets, planogram changes, sales plans, events, and promotions in support of sales and guest-engagement goals.
• Develop and lead a knowledgeable team of consultants, assign tasks according to workload and guest traffic, and support hiring and onboarding.
• Help close skill gaps through learning, coaching, and team interactions.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Partner with third-party vendors, with direct-leader guidance, to maintain brand standards, merchandising, and product availability.
• Support changes to merchandise sets and visual presentations, and ensure products are organized, signed, and presented to support seasonal trends.
• Support backroom organization, layout, replenishment, and sales-floor availability.
• Ensure fitting rooms are welcoming, clean, and safe where applicable.
• Support the direct leader in establishing goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance; identify and correct hazards, respond to incidents, and report and investigate injuries promptly and accurately.
• Model physical-security processes and support storewide merchandise-protection strategies, including ordering, storage, and application as directed.
• Follow safe-and-secure processes if serving as a key carrier.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Provide guest-service support such as backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable laws and policies.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits are referenced; details depend on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED