Specialty Sales Team Leader

Target•Duarte, CA
•$25 - $42

About The Position

The Specialty Sales Team Leader leads specialized sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role blends guest-first service with retail operations and visual merchandising, ensuring products are available and easy to shop. The leader plans and executes department workloads, supports sales goals, develops team members, and maintains standards for merchandising, safety, security, and compliance. The position includes coaching and holding team members accountable for Target’s guest experience commitments, reviewing business and team metrics, assigning daily tasks, supporting hiring and onboarding, and assisting with department backroom and replenishment processes. The Team Leader may also assume store-level leadership-on-duty responsibilities, address emergencies and compliance needs, and support guest services such as cashiering, order pickup, and Drive Up. This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate according to business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is physically active and may involve moving merchandise, climbing ladders, remaining mobile throughout a shift, and exposure to varying environmental conditions.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without assistance.
  • Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, and holidays.
  • Ability to work in varying temperatures, humidity, and other elements during duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
  • Observe team members, provide feedback, recognize strong performance, and hold team members accountable.
  • Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on execution and results.
  • Model, train, and coach team members in guest service, inclusive behavior, operational practices, and Target’s GUEST service model.
  • Plan and execute daily and weekly workloads to support department and store sales goals, guest engagement, merchandising sets, planograms, sales plans, events, and promotions.
  • Develop, coach, and lead a team of knowledgeable and passionate consultants with guidance from the direct leader.
  • Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities.
  • Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
  • Partner with third-party vendors, with direct leader guidance, to maintain brand standards and merchandising.
  • Support changes to merchandise sets and visual presentations, and create inspiring visual presentations that support seasonal trends.
  • Support backroom organization, layout, and replenishment processes to ensure products are available to guests.
  • Participate in team hiring and onboarding.
  • Ensure fitting rooms are welcoming, clean, and safe where applicable.
  • Support the direct leader in setting clear goals and expectations and holding team members accountable.
  • Promote ethical conduct, safety, and compliance, including identifying and correcting hazards and timely, accurate incident and injury reporting.
  • Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure procedures when serving as a key carrier, if applicable.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts.
  • Address store emergency and compliance needs.
  • Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance requirements.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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