Specialty Sales Team Leader- (Tempe, AZ)

Target • Tempe, AZ

2d • $22 - $38 • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on delivering a guest-first experience, maintaining strong store operations, and creating compelling visual merchandising that inspires guests and supports sales. The leader develops team members, plans and executes department workload, and supports business priorities under the guidance of a direct leader. The position may also occasionally assume store-level Leader on Duty responsibilities based on store needs.

This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and peak shopping times. The role is active and physically demanding, involving mobility throughout a shift, ladder use, merchandise handling, and working in varying temperatures and other environmental conditions as duties require.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of items up to 15 pounds and occasional lifting or moving of items up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
• Observe team member performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on behaviors and execution that improve results.
• Model, train, and coach the team on the GUEST service model and a service culture that prioritizes guests.
• Promote inclusivity by valuing diverse voices and approaches and creating authentic, respectful, and equitable experiences.
• Plan and execute daily and weekly workload to support department and store sales goals, guest engagement, and business priorities.
• Plan merchandising sets and support changes to planograms, sales plans, events, promotions, and visual presentations.
• Lead onboarding and learning practices, identify skill gaps, and develop, coach, and lead knowledgeable and passionate team members.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities established by the direct leader.
• Encourage team members to use department tools, including fitting rooms, testers, and displays, to provide personalized recommendations.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and area presentation.
• Ensure products are organized, signed correctly, and merchandised to support seasonal trends.
• Support backroom organization, layout, and replenishment processes so products are available to guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model and promote ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, assisting with incident response, and reporting and investigating injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Follow safe and secure training and processes when acting as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable laws and policies.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits are also referenced; eligibility details are provided through the company's benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED