Specialty Sales Team Leader (Little Rock, AR)

Target • Little Rock, AR

2d • $21 - $35

About The Position

The Specialty Sales Team Leader leads specialized sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role combines guest service, retail operations, visual merchandising, and team leadership to deliver an inspiring, friendly, and easy shopping experience while supporting sales goals and product availability. The leader plans department workloads, uses business and guest metrics to identify opportunities, coaches team members, and supports execution of merchandising, replenishment, safety, security, and compliance practices. The position may also involve occasional store-level leadership-on-duty responsibilities and support for guest services such as cashier backup, order pickup, and Drive Up.

This is a full-time role with a variable schedule and hours that depend on business needs; it does not guarantee 40 hours per week. Work may include nights, weekends, holidays, closing shifts, and peak shopping periods. The role is physically active and may require mobility throughout a shift, ladder use, merchandise handling, and exposure to varying temperatures and other elements during certain duties.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and cultivate a guest-first culture through modeling, training, and coaching.
• Observe team member performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
• Plan and execute daily and weekly workloads to support department and store sales goals, guest engagement, and business priorities.
• Lead, coach, develop, and support consultants, including assigning tasks based on workload and guest traffic.
• Support team hiring and onboarding processes.
• Help team members close skill gaps through development, coaching, training, and team interactions.
• Promote inclusive, authentic, respectful, and equitable experiences for guests and team members.
• Plan and support merchandising sets, planogram changes, sales plans, events, promotions, and visual presentations.
• Ensure products are organized, correctly signed, and merchandised to support seasonal trends and remain available to guests.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards and merchandising.
• Support backroom processes, organization, layout, replenishment, and sales-floor readiness.
• Encourage use of department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Establish and reinforce goals and expectations with team members, supporting the direct leader as needed.
• Model ethical conduct, safety, and compliance; identify and correct hazards, respond to incidents, and report or investigate injuries in a timely and accurate manner.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes if serving as a key carrier.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up while maintaining applicable compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits are referenced; eligibility details are provided through Target's benefits eligibility information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED