Specialty Sales Team Leader (Little Rock, AR)

Target•Little Rock, AR
•Onsite

About The Position

The Specialty Sales Team Leader leads teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics to deliver a strong guest experience through effective operations and compelling visual merchandising. The role includes planning and executing department workloads, supporting sales goals, developing team members, maintaining merchandise availability and presentation, and upholding safety, security, and compliance practices. The role may occasionally include store-level Leader on Duty responsibilities and support for guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time role with variable hours based on business needs; 40 hours per week are not guaranteed. The schedule may vary and include nights, weekends, holidays, closing shifts, and other peak shopping times. The work is active and physically demanding, requiring mobility during shifts, access to all areas of the building, and handling merchandise. Team members may work in varying temperatures, humidity, and other elements while performing certain duties.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequent lifting or moving of items up to 15 pounds and occasional lifting or moving of items up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout as needed.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred, but not required.

Responsibilities

  • Deliver guest experience commitments and promote an Easy, Inspiring, and Friendly guest experience.
  • Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational expectations.
  • Observe team member performance, provide feedback, recognize strong guest service, and hold team members accountable.
  • Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on execution and results.
  • Model, train, and coach the team on the GUEST service model and a guest-first service culture.
  • Promote inclusivity by valuing diverse perspectives and creating authentic, respectful, and equitable experiences.
  • Plan and execute daily and weekly workload in alignment with direction from the direct leader and department and store sales goals.
  • Plan merchandising sets and execute changes and updates to planograms, sales plans, events, and promotions.
  • Lead onboarding and learning practices, identify skill gaps, and support team member development through coaching and interactions.
  • With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
  • Assign daily tasks based on planned workload and guest traffic while aligning execution with weekly and monthly business priorities.
  • Encourage team members to use department tools, such as fitting rooms, testers, and displays, to provide personalized recommendations and influence purchases.
  • With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and area presentation.
  • Support execution of merchandise set changes and visual presentations for assigned categories.
  • Maintain inspiring visual presentations by ensuring products are organized, signed correctly, and merchandised to support seasonal trends.
  • Support the direct leader with backroom processes, organization, layout, and replenishment to keep products available to guests.
  • Participate in hiring and onboarding.
  • Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
  • Support the direct leader in setting clear goals and expectations and holding team members accountable.
  • Model and maintain ethical conduct, safety, and compliance; hold the team accountable to the same standards.
  • Promote safe work practices, identify and correct hazards, respond to incidents, and report and investigate injuries accurately and promptly.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
  • If serving as a key carrier, follow safe and secure training and processes.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs.
  • Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may be available; eligibility details are provided through Target's benefits information.
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