Specialty Sales Team Leader (Apparel and Merchandising) State College

Target • State College, PA

2d • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams and departments to deliver an easy, inspiring, and friendly guest experience while supporting sales goals, sound operations, and compelling visual merchandising. The role includes leading hourly team members, planning and executing department workloads, developing talent, and maintaining product availability and presentation across assigned areas. The position may occasionally assume store-level leadership-on-duty responsibilities and support guest services across the store.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
• Ability to remain mobile for the duration of a scheduled shift.
• Full-time role; weekly hours are not guaranteed to be 40 and may fluctuate according to business needs.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Deliver guest experience commitments and model a guest-first service culture.
• Train, coach, observe, and provide feedback to team members; recognize strong performance and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results.
• Plan and execute daily and weekly workloads based on business priorities, guest traffic, and sales goals.
• Lead consultants and assign tasks to team members in alignment with workload and business priorities.
• Support hiring, onboarding, development, and retention of team members.
• Plan and execute merchandising sets, planogram changes, sales plans, events, promotions, and visual presentations.
• Ensure merchandise is organized, signed correctly, and presented to support seasonal trends and guest shopping.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards and merchandising.
• Support backroom organization, layout, replenishment, and sales-floor execution to keep products available.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Model and enforce ethical conduct, safety, compliance, and physical security processes; identify and address hazards and report or investigate injuries.
• Support merchandise protection strategies, including ordering, storage, and application as directed.
• Occasionally assume store-level leadership-on-duty responsibilities based on store needs and assigned shifts.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive-Up services while maintaining compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED