Specialty Sales Team Leader

Target•Bellevue, WA
•$27 - $45

About The Position

The Specialty Sales Team Leader leads teams across specialty sales areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on delivering a strong guest experience, maintaining effective operations and compelling visual merchandising, and ensuring products are available and easy to shop. The leader plans and executes department workload and sales priorities, develops team members, and supports department and store operations. The position is full-time, though weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and independently prioritize tasks.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without assistance.
  • Flexible schedule and reliable, prompt attendance; schedules may include nights, weekends, holidays, closing shifts, and peak shopping times.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand, are trained on, and consistently meet guest experience commitments.
  • Observe team member performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities; and align the team on actions and behaviors that improve results and the guest experience.
  • Model, train, and coach the team on Target’s GUEST service model and service culture.
  • Promote inclusivity by valuing diverse perspectives, acting respectfully, and creating equitable experiences.
  • Plan and execute daily and weekly workloads, including merchandising sets, planogram updates, sales plans, events, and promotions, in alignment with business priorities and sales goals.
  • Lead onboarding and learning best practices, identify skill gaps, and develop team members through coaching and team interactions.
  • With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
  • Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly business priorities.
  • Encourage team members to use departmental tools, such as fitting rooms, testers, and displays, to provide personalized recommendations and support guest purchases.
  • With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and fully stocked areas.
  • Support execution of merchandise-set changes and visual presentations for assigned categories; organize, sign, and merchandise products to reflect seasonal trends.
  • Support the direct leader with backroom processes, organization, layout, and sales-floor replenishment.
  • Participate in hiring and onboarding.
  • Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
  • Support the direct leader in setting clear goals and expectations and holding team members accountable.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
  • Model safe behaviors, identify and correct hazards, enforce safety expectations, assist with incident response, and report and investigate injuries promptly and accurately.
  • Model physical security processes and support merchandise protection strategies, including ordering, storing, and applying protection as directed by best practices.
  • If designated as a key carrier, follow safe and secure training and processes.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs.
  • Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive medical, vision, dental, and life insurance benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available.
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