Specialty Sales Team Leader

Target•Gig Harbor, WA
•$25 - $43

About The Position

The Specialty Sales Team Leader leads specialty sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics, helping deliver strong operations, an engaging guest experience, and compelling visual merchandising. The role leads hourly team members, plans and executes department workload, supports sales goals, develops talent, and helps ensure merchandise is available and easy to shop. The leader may occasionally assume store-level Leader on Duty responsibilities and support guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time role, though hours are not guaranteed to total 40 each week and may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and other peak shopping times. The work is active and physically demanding, involving mobility throughout a shift, ladder use, merchandise handling, and possible exposure to varying temperatures and humidity.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred but not required.
  • Enjoy interacting with and helping guests and fellow team members.
  • Thrive in a fast-moving, active, and physically demanding role where teamwork, flexibility, and creative problem solving are important.

Responsibilities

  • Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
  • Observe team member performance, provide feedback, recognize strong performance, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
  • Model, train, and coach the team on Target’s guest service model, inclusive behavior, operational practices, and onboarding and learning expectations.
  • Plan and execute daily and weekly workloads, merchandising sets, planograms, sales plans, events, promotions, and other priorities under the direction of the direct leader.
  • Lead, develop, coach, and support consultants; assign tasks based on workload and guest traffic; and participate in hiring and onboarding.
  • Encourage use of department tools such as fitting rooms, testers, and displays to provide personalized guest recommendations.
  • Partner with third-party vendors, with direct leader guidance, to maintain brand standards and merchandising.
  • Support updates to merchandise sets and visual presentations, and create inspiring displays with organized, correctly signed merchandise aligned to seasonal trends.
  • Support backroom processes, organization, layout, and sales-floor replenishment to keep products available for guests.
  • Ensure fitting rooms are welcoming, clean, and safe where applicable to assigned areas.
  • Support the direct leader in setting clear goals and expectations and holding team members accountable.
  • Promote ethical conduct, safety, and compliance; identify and correct hazards; assist with incident response; and report and investigate injuries promptly and accurately.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure procedures if acting as a key carrier.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs.
  • Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable laws and procedures.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available to eligible team members.
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