Specialty Sales Team Leader

Target • Westerville, OH

6d

About The Position

The Specialty Sales Team Leader leads specialty sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role supports strong operations, compelling visual merchandising, product availability, and an inspiring, friendly guest experience. The leader plans and executes department workload, coaches and develops team members, monitors business results, supports merchandising and replenishment, and promotes safety, security, and compliance. The role may occasionally assume store-level Leader on Duty responsibilities and support guest services such as backup cashiering, order pickup, and Drive Up.

This is a full-time role, though it does not guarantee 40 hours per week; hours depend on business needs and may fluctuate. The schedule may vary and include nights, weekends, holidays, closing shifts, and peak shopping times. The position involves active, mobile work and may require working in varying temperatures, humidity, and other outdoor or environmental conditions while performing duties such as Drive Up or carryout.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and create an easy, inspiring, and friendly experience.
• Ensure team members understand, receive training in, and consistently deliver guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong guest experiences, and hold the team accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
• Model, train, and coach team members on guest service expectations and inclusive, respectful conduct.
• Plan and execute daily and weekly workload to support department and store sales goals and guest engagement, including merchandising sets, planograms, sales plans, events, and promotions.
• Lead onboarding and learning best practices and help close team skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop and lead knowledgeable, passionate consultants.
• Assign daily tasks based on planned workload and guest traffic patterns, aligning work with business priorities.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and full, maintained areas.
• Support execution of merchandise-set changes and visual presentations for assigned categories.
• Ensure product is organized, signed correctly, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and sales-floor replenishment to keep products available to guests.
• Participate in team hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe where applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Promote ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Model safe behaviors, identify and correct hazards, enforce safety expectations, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• When applicable as a key carrier, follow safe-and-secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services including backup cashiering, order pickup, and Drive Up while maintaining compliance, including applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance and other comprehensive health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may be available; eligibility varies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED