Specialty Sales Team Leader (Apparel and Merchandising) State College

Target • State College, PA

3d • $23 - $38

About The Position

The Specialty Sales Team Leader leads teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics to deliver strong operations, an excellent guest experience, and compelling visual merchandising. The role focuses on keeping products available and easy to shop by overseeing sales-floor and backroom tasks such as pulling, filling, pricing, setting, staging, and maintaining merchandise. The leader develops retail business skills in areas such as sales trends, inventory management, guest shopping patterns, pricing, promotions, workload planning, and team leadership.

This leader plans and executes daily and weekly work to support department and store sales goals, coaches and develops team members, and works with a direct leader to maintain merchandising standards and department operations. The position also supports store leadership and guest services as needed, and helps maintain a safe, secure, ethical, and compliant environment. The role is full-time, with hours that may fluctuate according to business needs and no guarantee of 40 hours per week.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to use multiple-frequency communication devices, handheld scanners, and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to handle cash register operations accurately as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and create an easy, inspiring, and friendly experience.
• Train team members on guest experience commitments and operations, observe performance, give feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and the guest experience.
• Model, train, and coach the team on the GUEST service model and a service culture that prioritizes guests.
• Demonstrate inclusivity by valuing diverse voices and approaches and creating equitable experiences.
• Plan and execute daily and weekly workloads to support business priorities, sales goals, and guest engagement.
• Plan merchandising sets and update merchandise sets, planograms, sales plans, events, promotions, and visual presentations.
• Lead best-practice execution for onboarding and learning, and help close skill gaps through development, coaching, and team interactions.
• Develop, coach, and lead knowledgeable and passionate consultants with guidance from the direct leader.
• Assign daily tasks according to planned workload and guest traffic, aligned with weekly and monthly priorities.
• Encourage the use of department tools, such as fitting rooms, testers, and displays, to offer personalized recommendations.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and fully stocked areas.
• Create inspiring visual presentations by keeping products organized, correctly signed, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and replenishment to keep products available to guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model and reinforce ethical conduct, safety, and compliance.
• Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, and reporting or investigating injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure training and processes if serving as a key carrier.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts as needed.
• Address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance.
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED