Specialty Sales Team Leader, Stone Oak TX

Target•San Antonio, TX
•Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams in Apparel and Accessories, Home, Baby, Core Beauty, and Electronics to deliver strong operations, an excellent guest experience, and compelling visual merchandising. The role develops team members, plans and executes department workloads, and supports business priorities and sales goals. It combines leadership, guest service, merchandising, inventory and backroom processes, safety, and store operations. The position is full-time, though weekly hours are not guaranteed at 40 and may fluctuate with business needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members; effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building, interpret instructions and reports, and accurately handle cash register operations as needed.
  • Ability to climb ladders, scan and move merchandise safely, frequently lift or move items up to 15 pounds, and occasionally lift or move items up to 44 pounds without assistance.
  • Flexible availability for varying hours, days, and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
  • Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up or carryout, and remain mobile for the duration of a scheduled shift.
  • Previous retail experience is preferred but not required.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand and consistently meet guest experience and operational expectations.
  • Model, train, and coach team members on guest service, inclusivity, best practices, and the GUEST service model; give feedback, recognize strong performance, and hold the team accountable.
  • Review guest, financial, and team outcome metrics, identify opportunities, take action, align the team on execution, and celebrate results.
  • Plan and execute daily and weekly workloads, merchandising sets, planogram updates, sales plans, events, and promotions in support of department and store goals.
  • Develop, coach, and lead specialty sales consultants with guidance from the direct leader; assign tasks according to workload and guest traffic patterns.
  • Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations and support guest purchases.
  • Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and area presentation.
  • Ensure products are organized, accurately signed, and merchandised to support seasonal trends; support visual presentations and merchandise-set changes.
  • Support backroom organization, layout, processes, and replenishment to keep products available to guests.
  • Participate in hiring and onboarding, and help establish clear goals and expectations for team members.
  • Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
  • Promote ethical conduct, safety, and compliance; model safe behaviors, identify and correct hazards, respond to incidents, and report or investigate injuries accurately and promptly.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
  • If applicable as a key carrier, follow safe and secure processes; occasionally assume store-level leader-on-duty responsibilities based on store needs.
  • Address store emergency and compliance needs, and support guest services such as backup cashiering, order pickup, and Drive Up while maintaining compliance, including adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits; eligibility details are provided through Target's benefits information links.
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