Specialty Sales Team Leader - Austin, Tx

Target • Austin, TX

2d • $23 - $38

About The Position

The Specialty Sales Team Leader leads specialty sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role focuses on creating a guest-first culture through strong operations, compelling visual merchandising, and a welcoming shopping experience while ensuring products are available and easy to shop. The leader plans and executes department workload, supports sales goals, develops team members, and maintains safe, compliant, and organized sales-floor and backroom operations.

The position includes leading hourly team members, coaching and recognizing performance, reviewing guest, financial, and team metrics, and working with a direct leader to set priorities and develop knowledgeable consultants. The role may occasionally include store-level leader-on-duty responsibilities and support for guest services such as cashier backup, order pickup, and Drive Up. It is a full-time role with variable hours that depend on business needs; 40 hours per week are not guaranteed. The work is active and requires mobility, merchandise handling, and working in varying environmental conditions when needed.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; availability may include nights, weekends, holidays, closing shifts, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up or carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an easy, inspiring, and friendly guest experience and ensure team members understand and consistently meet guest experience commitments.
• Observe team performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and the guest experience.
• Model, train, and coach the team on Target’s GUEST service model, inclusive behavior, ethical conduct, safety, and compliance.
• Plan and execute daily and weekly workload in line with sales goals and business priorities, including merchandising sets, planograms, sales plans, events, and promotions.
• Develop, coach, and lead consultants, help close skill gaps, and participate in hiring and onboarding.
• Assign daily tasks based on workload and guest traffic, aligned with business priorities set by the direct leader.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards and merchandising.
• Support merchandise set changes and visual presentations; ensure products are organized, signed correctly, and merchandised to reflect seasonal trends.
• Support backroom processes, organization, layout, and replenishment to keep products available for guests.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in establishing clear goals and expectations and holding team members accountable.
• Model safe behaviors, identify and correct hazards, assist with incident response, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes if serving as a key carrier.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable compliance requirements such as adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED