Specialty Sales Team Leader - Katy, TX

Target • Katy, TX

3d • $22 - $37 • Onsite

About The Position

The Specialty Sales Team Leader leads a team of hourly team members across specialty sales departments, helping deliver a guest-first experience, strong operations, and compelling visual merchandising. The role includes planning daily and weekly workloads, supporting sales goals, developing and coaching team members, and ensuring merchandise is available, organized, accurately signed, and easy for guests to shop. The leader also supports backroom processes, merchandising changes, safety and security practices, guest services, and store-level leadership duties as business needs require.

The role is full-time, but hours are not guaranteed to reach 40 per week and may fluctuate based on business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and other peak shopping times. The work is physically active and may involve accessing all areas of the building, climbing ladders, handling merchandise, remaining mobile throughout shifts, and exposure to varying temperatures and humidity.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile throughout a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members understand, train for, and consistently meet guest experience commitments.
• Observe team member performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate successes, and drive results.
• Model, train, and coach the team on Target’s guest service model and service culture.
• Promote inclusivity by valuing diverse voices and approaches and creating respectful, equitable experiences.
• Plan and execute daily and weekly workloads, including merchandising sets, planogram updates, sales plans, events, and promotions, in line with direction from the direct leader.
• Lead onboarding and learning best practices and close skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on workload and guest traffic, aligned with weekly and monthly business priorities.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations and support purchases.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and full, well-maintained areas.
• Support execution of merchandise set changes and visual presentations for assigned categories.
• Create visual presentations by keeping products organized, correctly signed, and merchandised to support seasonal trends.
• Support the direct leader with assigned department backroom processes, organization, layout, and sales-floor replenishment.
• Participate in team hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe where applicable to assigned areas.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, reinforcing expectations, assisting with incident response, and timely and accurately reporting or investigating injuries.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED