Specialty Sales Team Leader - Katy, TX

Target • Katy, TX

2d • Onsite

About The Position

The Specialty Sales Team Leader leads specialty sales teams across areas such as Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role builds a guest-first culture, delivers strong operations and compelling visual merchandising, and helps ensure products are available and easy to shop. The leader plans and executes department workload to support business priorities, sales goals, and guest engagement; develops and coaches team members; and supports merchandising, replenishment, safety, security, and compliance. The role may also assume store-level leadership-on-duty responsibilities during assigned shifts and support guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time role, though it does not guarantee 40 hours each week; hours may fluctuate according to business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 44 pounds without additional assistance.
• Flexible availability for varying schedules, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members are trained to consistently provide an Easy, Inspiring, and Friendly guest experience.
• Observe team members, provide feedback, recognize strong guest service, and hold the team accountable for expectations.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
• Model, train, and coach the team on the guest service culture, inclusion, ethical conduct, safety, and compliance.
• Plan daily and weekly workload and execute department activities in support of store and department sales goals and guest engagement.
• Plan merchandising sets and update planograms, sales plans, events, promotions, and visual presentations.
• Develop and lead knowledgeable consultants with guidance from the direct leader; assign daily tasks based on workload and guest traffic.
• Encourage use of department tools and displays to provide personalized recommendations and help guests complete purchases.
• Partner with third-party vendors, with direct leader guidance, to maintain brand standards, merchandising, and fully stocked areas.
• Create visual presentations by organizing, signing, and merchandising products to support seasonal trends.
• Support department backroom organization, layout, processes, and replenishment so products are available to guests.
• Participate in hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned responsibilities.
• Support the direct leader in setting clear goals and expectations and holding team members accountable.
• Model and reinforce safe behaviors, identify and correct hazards, assist with incident response, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Follow safe and secure processes as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining compliance, including applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Other financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED