Specialty Sales Representative

Inizio Engage•San Jose, CA

About The Position

The Specialty Sales Representative drives appropriate utilization and growth of assigned therapies within a defined geography. The role develops strategic customer relationships, executes account plans, navigates complex access environments, and collaborates with client counterparts. The representative serves as a trusted partner to healthcare providers, health systems, pharmacies, and other stakeholders to improve patient outcomes and ensure access to innovative therapies. Success requires business acumen, customer focus, market expertise, accountability, and effective cross-functional collaboration. The representative promotes product approval and clinical and non-clinical decision-making based on the product value proposition, including efficacy, safety, convenience, and access. The role works with healthcare stakeholders to provide product education, support appropriate use, address access and reimbursement needs, and connect customers and patients with relevant internal resources. Inizio Engage describes itself as a strategic, commercial, and creative healthcare engagement partner. Its mission is to partner with clients to improve lives by helping healthcare professionals and patients obtain the medicines, knowledge, and support they need.

Requirements

  • At least 7 years of successful pharmaceutical, biotechnology, healthcare, or related commercial experience.
  • Ability to advance customer conversations toward clear outcomes and commitments and a track record of driving decisions and achieving results in complex healthcare environments.
  • Ability to navigate and mobilize internal partners and resources on behalf of customers and patients.
  • Strong closing skills, including identifying barriers, addressing objections, gaining stakeholder alignment, and moving opportunities through execution.
  • Ability to navigate highly matrixed organizations and partner across them to deliver coordinated customer solutions.
  • Systems thinking and understanding of healthcare delivery, patient access, reimbursement, and treatment adoption.
  • Ability to convert strategic account opportunities into tangible results through disciplined execution, stakeholder alignment, and effective closing.
  • Skill in coordinating multiple internal and external stakeholders toward shared objectives and customer outcomes.
  • Ability to influence without authority and mobilize resources across functions to solve customer challenges.
  • Strategic, action-oriented approach that balances long-term relationship development with short-term execution and business results.
  • Strong executive presence and confidence engaging senior healthcare leaders in productive business discussions.
  • Ownership mentality, urgency, initiative, and ability to anticipate obstacles and proactively solve problems.
  • Ability to learn, adopt, and effectively integrate digital tools and capabilities.

Nice To Haves

  • Ophthalmology or immunology experience.

Responsibilities

  • Drive awareness of product approval and clinical and non-clinical decision-making based on the product value proposition, including efficacy, safety, convenience, and access.
  • Engage and strengthen relationships with key decision-makers and influencers across existing customer accounts.
  • Develop strategic account plans that move customer conversations from interest to action by leveraging insights and removing barriers.
  • Support product access and provide education on product information, appropriate use, patient assistance, and reimbursement resources; triage needs to appropriate experts when necessary.
  • Collaborate across multispecialty accounts, including accounts with CE overlap, to coordinate customer engagement and route identified needs to relevant cross-functional partners, such as Case Managers and MSLs.
  • Integrate digital solutions and capabilities to analyze insights and trends that enable HCP adoption, patient access, and effective customer engagement.
  • Apply systems thinking to understand interdependencies across providers, health systems, pharmacies, payers, and care teams, and develop strategies to optimize patient access and treatment adoption.
  • Mobilize internal partners and resources on behalf of customers and patients to solve complex challenges and achieve outcomes.
  • Identify barriers, address objections, gain stakeholder alignment, and move opportunities through to execution.
  • Balance long-term relationship development with short-term execution and business results.

Benefits

  • Competitive pay that recognizes experience, expertise, and impact.
  • Medical, dental, and vision coverage.
  • Accrued paid time off.
  • 401(k) with company match.
  • Disability and life insurance.
  • Paid maternity and paternity leave.
  • Company-paid holidays.
  • Recognition programs, contests, and awards.
  • Learning, leadership development, and career advancement support.
  • Collaborative culture where employee ideas are valued.
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