Specialty Sales Representative

Inizio Engage•Indianapolis, IN

About The Position

The Specialty Sales Representative drives appropriate utilization and growth of assigned therapies within a defined geography. The role develops strategic customer relationships, executes account plans, navigates complex access environments, and collaborates with client counterparts. As a trusted partner to healthcare providers, health systems, pharmacies, and other stakeholders, the representative works to improve patient outcomes and ensure access to innovative therapies. Success requires business acumen, customer focus, market expertise, accountability, and cross-functional collaboration. The representative promotes awareness of product approvals and clinical and non-clinical decision-making, using the product value proposition across efficacy, safety, convenience, and access. They develop customer relationships and account strategies, support product access and education, and coordinate with internal partners to address customer and patient needs. The role also uses digital solutions and systems thinking to understand the healthcare ecosystem and support adoption, access, and customer engagement. Inizio Engage describes itself as a healthcare strategic, commercial, and creative engagement partner. Its mission is to partner with clients to improve lives by helping healthcare professionals and patients obtain the medicines, knowledge, and support they need. The company states that it values empowering everyone, rising to challenges, working as one, asking what if, and doing the right thing. It is an equal opportunity employer and provides reasonable accommodations in accordance with applicable law.

Requirements

At least 7 years of successful pharmaceutical, biotechnology, healthcare, or related commercial experience.
Ability to advance customer conversations toward clear outcomes and commitments, with a record of driving decisions and achieving results in complex healthcare environments.
Ability to navigate and mobilize internal partners and resources on behalf of customers and patients, bringing together cross-functional expertise and stakeholders to solve complex challenges.
Strong closing skills, including identifying barriers, addressing objections, gaining stakeholder alignment, and moving opportunities through execution.
Ability to navigate highly matrixed organizations and partner across them to deliver coordinated customer solutions.
Systems-thinking ability and understanding of the connections among healthcare delivery, patient access, reimbursement, and treatment adoption.
Ability to convert strategic account opportunities into tangible results through disciplined execution, stakeholder alignment, and effective closing.
Skill in orchestrating multiple internal and external stakeholders to achieve shared objectives and accelerate customer outcomes.
Ability to influence without authority and mobilize resources across functions to solve customer challenges.
Strategic and action-oriented approach, balancing long-term relationship development with short-term execution and business results.
Strong executive presence and confidence engaging senior healthcare leaders in productive business discussions.
Ownership mentality, urgency, initiative, and ability to anticipate obstacles and proactively problem-solve.
Ability to learn, adopt, and effectively integrate digital tools and capabilities.

Nice To Haves

Ophthalmology or immunology experience.

Responsibilities

Drive awareness of product approval and clinical and non-clinical decision-making based on the product value proposition across efficacy, safety, convenience, and access.
Engage and strengthen relationships with key decision-makers and influencers across existing customer accounts.
Develop strategic account plans that move customer conversations from interest to action by leveraging insights and removing barriers.
Ensure product access and provide education on product information, appropriate use, patient assistance, and reimbursement resources; triage needs to appropriate experts when needed.
Collaborate across multispecialty accounts, including those with CE overlap, to coordinate customer engagement and triage needs to relevant cross-functional partners, including Case Managers, MSLs, and other internal stakeholders.
Integrate digital solutions and capabilities to provide insights and analyze trends that enable HCP adoption and patient access and shape the customer engagement experience.
Apply systems thinking to understand interdependencies across providers, health systems, pharmacies, payers, and care teams, and develop strategies to optimize patient access and treatment adoption.