About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative for its Bone Health business. The territory covers Kingsport, Bristol, and Greeneville, Tennessee. Relocation is not offered. The role serves as a primary customer contact, providing clinical knowledge of Amgen products to medical professionals, helping them navigate the payer environment, and implementing marketing strategy and promoting products as directed by the District Manager. The role level and title will be selected based on the candidate’s qualifications and experience for the geography. The representative communicates product clinical benefits, develops customer and account relationships, supports product access, addresses reimbursement issues, and pursues territory sales goals through in-person and virtual engagement. The position also includes analyzing territory and sales activity, contributing feedback on marketing strategy, partnering with colleagues, and upholding Amgen’s values and patient-focused mission.

Requirements

  • Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries is preferred.
  • For the Specialty Representative level, some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure is preferred.
  • For the Senior Specialty Representative level, 3 or more years of experience is preferred.
  • Product or hospital sales experience in relevant specialty areas, including bone health, is preferred.
  • Advanced influencing and relationship-building skills focused on sales outcomes are preferred.
  • Local market knowledge is preferred.
  • A bachelor’s degree in Life Sciences or Business Administration is preferred.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases and related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
  • Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop relationships to service and manage accounts, tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and support continued learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service in focus.
  • Uphold Amgen values, including being science-based and ethical, creating value, ensuring quality, competing intensely, trusting and respecting others, working in teams, collaborating, communicating, and being accountable.

Benefits

  • Health and welfare plans for staff and eligible dependents
  • Retirement and Savings Plan with generous company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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