About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative for its Bone Health business, covering Kingsport, Bristol, and Greeneville, Tennessee. Relocation is not offered. The role serves as a primary customer contact, providing medical professionals with clinical knowledge of Amgen products and support navigating the payer environment. The representative implements marketing strategy and promotes Amgen products as directed by the District Manager. The role level and title will be based on the candidate’s qualifications and experience for the geography.

Requirements

  • For Specialty Representative: bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • For Senior Specialty Representative: bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative, some experience, pre-graduate sales training, and/or a demonstrated record of successful leadership under pressure.
  • For Senior Specialty Representative, 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including familiarity with related diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
  • Achieve territory sales goals through branded sales messaging, planned programs, medical education programs, and in-person and virtual customer engagement.
  • Develop and manage account relationships, tailoring discussions to customer needs, supporting product access, triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, assess sales activity and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and learn and grow in the role.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep the company’s patient-service mission in view.
  • Uphold Amgen’s values, including science-based decision-making, ethical conduct, quality, teamwork, communication, accountability, trust, and respect.

Benefits

  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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