About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as a primary customer contact and implement marketing strategy while promoting Amgen products under the direction of the District Manager. The role covers Memphis, Jackson, Collierville, and Germantown, Tennessee; relocation is not offered. The representative provides clinical product knowledge to medical professionals and helps them navigate the payer environment. The role level and title will be selected based on the candidate’s qualifications and experience for the geography.

Requirements

  • Specialty Representative: Bachelor's degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor's degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, medical device, or medical supply industries.
  • For Specialty Representative, some experience, pre-graduate sales training, or a demonstrated record of successful leadership under pressure.
  • For Senior Specialty Representative, 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including knowledge of associated diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor's degree in Life Sciences or Business Administration.
  • Adaptability and strength in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
  • Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and engaging customers in person and virtually.
  • Develop and manage customer accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
  • Collaborate with colleagues to share best practices and support ongoing learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle while building the brand and keeping the patient mission in view.
  • Uphold Amgen’s values, including being science-based, ethical, quality-focused, accountable, collaborative, and respectful.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Financial plans with opportunities to save for retirement and other goals.
  • Work/life balance and career development opportunities.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
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