Cleveland E, OH (Overlay)

Amgen•Columbus, OH

4d•$89,880 - $155,638

About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as a primary customer contact and implement marketing strategy while promoting Amgen products under the direction of the District Manager. The role connects with medical professionals by providing clinical product knowledge and helping customers navigate the payer environment. The territory covers Lorain, Elyria, and Euclid, Ohio. Relocation is not offered. The level and title will be selected based on the candidate’s qualifications and experience for the geography.

Requirements

Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
Ability to communicate clinical product benefits to medical professionals and conduct sales activities through in-person and virtual customer engagement.
Ability to build customer relationships, understand customer needs, support product access, and address reimbursement issues.

Nice To Haves

Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
For Specialty Representative: Some experience, pre-graduate sales training, or a proven record of successful leadership under pressure.
For Senior Specialty Representative: 3 or more years of experience.
Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including relevant diseases and treatments.
Advanced influencing and relationship-building skills focused on sales outcomes.
Local market knowledge.
Bachelor’s degree in Life Sciences or Business Administration.
Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
Lead sales activities to achieve territory goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
Develop and manage account relationships, tailoring customer interactions to customer needs, supporting product access, resolving or triaging reimbursement issues, and maintaining product contracts.
Provide feedback on marketing strategy, analyze sales activity effectiveness and territory performance, and develop territory plans with the District Manager.
Partner with colleagues to share best practices and support professional learning and growth.
Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep the focus on serving patients.
Uphold Amgen’s values, including being science-based and ethical, competing intensely, creating value, ensuring quality, and working collaboratively and accountably.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and savings plans with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans.
Career development opportunities.
Flexible work models, including remote and hybrid arrangements where possible.