About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the assigned territory of Jamaica, Floral Park, Fresh Meadows, and Queens Village, New York. The representative provides medical professionals with clinical knowledge of Amgen products, communicates their benefits, and helps customers navigate the payer environment. The role implements marketing strategy and promotes Amgen products as directed by the District Manager, with the goal of serving patients and achieving territory sales objectives. Relocation is not offered. The role involves engaging customers in person and virtually, building and managing account relationships, supporting product access, and responding to reimbursement issues. The representative also analyzes territory and sales activity, contributes feedback on marketing strategy, develops territory plans with the District Manager, and collaborates with colleagues to share practices and develop professionally. The position level—Specialty Representative or Senior Specialty Representative—will depend on the candidate’s qualifications and experience. Amgen offers base salary, a Total Rewards Plan subject to eligibility, and opportunities for career development. Field sales representatives may participate in a sales-based incentive plan. Flexible remote and hybrid work arrangements may be available where possible.

Requirements

  • Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, medical device, or medical supply industries.
  • For Specialty Representative: Some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current and comprehensive knowledge of Amgen products and communicate clinical benefits to medical professionals to support appropriate product utilization.
  • Drive territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop, service, and manage accounts by tailoring discussions to customer needs, ensuring product access, triaging or resolving reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans with the District Manager.
  • Collaborate with colleagues to share best practices and support professional learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and remain focused on serving patients.
  • Uphold Amgen’s values and standards, including ethical conduct, quality, teamwork, collaboration, communication, accountability, and mutual respect.

Benefits

  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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