Specialty Representative/Sr Specialty Representative - Primary Care - San Francisco, CA

Amgen•Thousand Oaks, CA

13d•Remote

About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the San Francisco territory, which covers San Francisco, Oakland, Berkeley, and San Mateo, California. Relocation is not offered. The role provides clinical product knowledge to medical professionals, helps customers navigate the payer environment, implements marketing strategy, and promotes Amgen products as directed by the District Manager. The position is focused on appropriate product utilization, territory sales performance, account service, and patient impact through in-person and virtual customer engagement.

Requirements

Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
Advanced influencing and relationship-building skills focused on sales outcomes.
Adaptability in sales planning and organization, applying business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Nice To Haves

Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
For Specialty Representative: Some experience, pre-graduate sales training, and/or a proven record of successful leadership under pressure.
For Senior Specialty Representative: 3 or more years of experience.
Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases and associated treatments.
Local market knowledge.
Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
Achieve territory sales goals by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
Develop and manage customer accounts by tailoring discussions to customer needs, ensuring product access, triaging or resolving reimbursement issues, and maintaining product contracts.
Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
Partner with colleagues to share best practices and support continued learning and growth.
Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service in focus.
Uphold Amgen’s values, including being science-based and ethical, creating value, ensuring quality, and collaborating and communicating effectively.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models, including remote and hybrid arrangements where possible.
Career development opportunities.