Specialty Representative/Senior Specialty Representative - Primary Care - Manchester, NH
About The Position
Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the assigned territory of Manchester, NH; Nashua, NH; Brattleboro, VT; and Concord, NH. The role implements marketing strategy and promotes Amgen products as directed by the District Manager, providing medical professionals with clinical product knowledge and helping them navigate the payer environment. Relocation is not offered. The representative drives appropriate product utilization and territory sales through customer engagement, sales programs, educational initiatives, and account management. They analyze territory performance, provide feedback on marketing strategy, develop territory plans with the District Manager, and collaborate with colleagues. The position emphasizes representing Amgen’s products and values while serving patients. The role level will be selected based on the candidate’s qualifications and experience. Amgen offers salary, an eligible Total Rewards Plan, and flexible work models, including remote and hybrid arrangements where possible.
Requirements
- Specialty Representative: Bachelor's degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
- Senior Specialty Representative: Bachelor's degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
- Ability to provide clinical product information to medical professionals and support customer needs in a complex payer environment.
Nice To Haves
- Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
- For Specialty Representative, some experience, pre-graduate sales training, or a proven track record of successful leadership under pressure.
- For Senior Specialty Representative, 3 or more years of experience.
- Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
- Advanced influencing and relationship-building skills focused on sales outcomes.
- Local market knowledge.
- Bachelor's degree in Life Sciences or Business Administration.
- Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.
Responsibilities
- Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
- Drive territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
- Develop relationships and manage accounts by tailoring discussions to customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.
- Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans with the District Manager.
- Partner with colleagues to share best practices and support professional learning and growth.
- Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service in focus.
- Uphold Amgen’s values.
Benefits
- Retirement and Savings Plan with company contributions
- Medical, dental, and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program or sales-based incentive plan for field sales representatives
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid arrangements where possible
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
