Specialty Representative, Psychiatry - Anderson, SC

AbbVie • Anderson, SC

14h

About The Position

The Specialty Representative, Psychiatry executes AbbVie’s brand strategy and tactics in the field, delivers sales performance, and manages an assigned territory and targeted accounts. The role builds customer relationships and addresses customer needs to maximize short- and long-term sales performance, while keeping patients at the center of efforts and following AbbVie’s business code of conduct, policies, and applicable laws and regulations. This is a field-based position; candidates should live within a reasonable distance of the primary city. Hiring level will be commensurate with experience.

The representative delivers sales, brand KPI, financial, and marketing objectives; plans and evaluates customer calls; handles objections and seeks appropriate calls to action; and develops customer coverage plans. The role builds knowledge of customer needs, the territory, competitors, markets, accounts, disease states, products, and clinical information, sharing market intelligence with field, brand, and sales management teams. The representative communicates AbbVie’s value proposition to healthcare providers and develops and maintains disease-state experts, speakers, and advocates.

The position requires meeting applicable healthcare industry representative credentialing requirements for access to facilities and organizations in the territory, maintaining good standing or eligibility for those credentials, and meeting safe-driving requirements. The role involves driving a personal or company vehicle, or powered material-handling equipment.

Requirements

• Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant equivalent industry experience may be accepted in lieu of a bachelor’s degree.
• For candidates qualifying through equivalent industry experience in lieu of a bachelor’s degree: at least five years of experience; a high school diploma or GED is required. Three or more years in the pharmaceutical, health, or science industry is preferred.
• Proven track record of leadership success and solid presentation skills.
• Strong business acumen and proficiency using business tools, with strategic and critical thinking capabilities.
• Ability to identify customer styles and behaviors and adapt selling approaches quickly.
• Ability to operate effectively in a matrix environment.
• Satisfy applicable healthcare industry representative credentialing requirements to gain and maintain access to facilities and organizations in the assigned territory, and be in good standing or eligible to obtain the credentials. Requirements may include background checks, drug screens, proof of immunization or vaccination, and fingerprinting.
• Valid driver’s license and ability to pass a pre-employment drug screening and meet safe-driving requirements.
• Ability to drive a personal auto, company car or truck, or powered material-handling equipment.

Nice To Haves

• Proven sales performance within the respective therapeutic areas.
• Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed healthcare, or marketing.
• In-depth scientific, therapeutic, product, and competitive knowledge, with recognition as an expert resource by relevant stakeholders.
• For non-English-speaking countries, English proficiency in speaking and writing.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives, meeting or exceeding established objectives.
• Create pre-call objectives and conduct post-call evaluations to continually improve sales performance.
• Address objections, misunderstandings, and concerns, and gain logical and reasonable calls to action to close sales calls.
• Serve customer needs, expectations, and challenges to build trusted relationships and achieve mutually beneficial agreements.
• Develop and execute a call plan that achieves call metrics and optimizes coverage and frequency with key customers to maximize access and sales opportunities.
• Build understanding of customer needs, territory and market dynamics, competitors, market segments, accounts, disease states, products, clinical information, and sales practices; share market intelligence with the field team, brand team, and sales manager.
• Differentiate AbbVie’s value proposition with assigned healthcare providers.
• Identify, develop, and maintain disease-state experts, speakers, and advocates to maximize brand performance.
• Operate in accordance with AbbVie’s business code of conduct, policies, and applicable laws and regulations.
• Meet applicable healthcare industry representative credentialing requirements and safe-driving requirements.

Benefits

• Paid time off, including vacation, holidays, and sick time.
• Medical, dental, and vision insurance for eligible employees.
• 401(k) for eligible employees.
• Eligibility to participate in short-term incentive programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED