Specialty Representative, HCV - Spokane, WA
About The Position
AbbVie is hiring a field-based Specialty Representative, HCV, to execute brand strategy and sales tactics across an assigned territory that includes Montana, Eastern Washington, and the Idaho Panhandle. The representative will manage territory and targeted accounts, build customer relationships, address customer needs, and maximize short- and long-term sales performance while keeping patients at the center of their work and complying with AbbVie’s code of conduct, policies, and applicable laws and regulations. Candidates should live within a reasonable distance of the primary city. The hiring level will reflect experience. The representative will meet sales, brand, financial, and marketing objectives; plan and evaluate customer calls; develop customer coverage plans; and build expertise in customer needs, market conditions, competitors, disease states, products, clinical information, and sales approaches. The role also involves sharing market intelligence with internal teams, communicating AbbVie’s value proposition to healthcare providers, and developing relationships with disease-state experts, speakers, and advocates. Travel is required, including overnight attendance at scheduled training events and sales meetings.
Requirements
- Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant equivalent industry experience may substitute.
- In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience and a high school diploma or GED are required.
- Identify customer styles and behaviors and adapt the selling approach accordingly.
- Develop innovative ideas and solutions to address challenges and maximize business opportunities; use findings to develop sales strategies.
- Demonstrate in-depth scientific, therapeutic, product, and competitive knowledge; strong business acumen; proficiency with business tools; and strategic and critical thinking capabilities.
- Work effectively in a matrix environment, contribute ideas to the broader organization, and anticipate and respond to change.
- Influence others and build credibility as a respected peer resource and role model; collaborate with district colleagues and matrix teams, lead by example, and provide peer coaching.
- Documented success in leadership and support roles of increased responsibility at district, regional, or organizational levels.
- Hold a valid driver’s license, pass a pre-employment drug screening test, and meet safe-driving requirements.
- Drive a personal or company vehicle or powered material-handling equipment.
- Travel sufficiently to cover the territory and attend scheduled training events and sales meetings overnight.
- Satisfy applicable healthcare industry representative (HCIR) credentialing requirements and remain in good standing or eligible to obtain credentials; requirements may include background checks, drug screens, proof of immunization or vaccination, fingerprinting, and specific licenses.
Nice To Haves
- At least three years of experience in the pharmaceutical, health, or science industry, where relevant equivalent experience is used in lieu of a bachelor’s degree.
- Proven sales performance in the relevant therapeutic area.
- Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed healthcare, or marketing.
- English proficiency, verbally and in writing, for non-English-speaking countries.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
- Create pre-call plans using SMART objectives and evaluate calls afterward to improve performance; address objections and concerns and gain appropriate calls to action.
- Serve customer needs and address expectations and challenges to build trusted relationships and achieve mutually beneficial agreements.
- Develop and execute a call plan that meets call metrics and optimizes coverage and frequency for key customers.
- Build knowledge of customer needs, territory conditions, competitors, market segments, accounts, disease states, products, clinical information, and sales; share market intelligence with the in-field team, brand team, and sales manager.
- Communicate AbbVie’s value proposition to assigned healthcare providers and identify, develop, and maintain disease-state experts, speakers, and advocates.
- Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
