Specialty Product Services Specialist

Lifesouth Community Blood Centers • Gainesville, FL

1d • Onsite

About The Position

LifeSouth Community Blood Centers is seeking a Specialty Product Services Specialist in Gainesville, Florida. The role supports the storage, inventory, preparation, documentation, and shipment of blood components, ensuring products are handled accurately, safely, and in compliance with quality and regulatory standards. The position requires a detail-oriented, dependable team player who can stay organized in a fast-paced, time-sensitive environment, manage multiple priorities, follow procedures, work independently, and make sound decisions while maintaining accuracy.

This is a full-time position. The starting salary range is $16.00–$17.60 per hour. A criminal background check and drug screen are required upon a conditional offer of hire.

Requirements

• High school diploma or GED.
• Basic computer proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint, and the ability to learn blood bank-specific software.
• Knowledge of recordkeeping practices that comply with regulatory standards.
• Knowledge of state and federal laws, rules, and regulations concerning the confidentiality and privacy of personal information, including protected health information.
• Critical-thinking and analytical skills, with the ability to make decisions consistent with SOPs and regulatory guidelines.
• Effective written and verbal communication skills and the ability to maintain positive working relationships with coworkers, customers, and external partners.
• Ability to work effectively in a fast-paced, time-critical team environment.
• Flexibility to work in a variety of physical environments.
• Valid driver's license and ability to meet and maintain LifeSouth's driver eligibility requirements.

Nice To Haves

• Prior experience in data or inventory management in a laboratory, blood bank, and/or research environment.

Responsibilities

• Complete work accurately, on time, and in compliance with Standard Operating Procedures (SOPs), safety policies, and personal protective equipment (PPE) requirements.
• Maintain adequate inventory of supplies and materials.
• Provide customer service to internal and external customers and assist with resolving customer complaints or issues as directed.
• Comply with federal and state laws and regulations concerning confidentiality and privacy of health information.
• Report deviations and assist with closing them as requested.
• Represent and communicate LifeSouth favorably to the public and participating institutions.
• Receive, inspect, and evaluate blood products for safety, purity, and potency; physically separate and quarantine products that do not meet criteria in blood banking software and notify the Assistant Manager – Specialty Product Services.
• Review shipping notices, bills of lading, invoices, orders, and other records to establish shipping priorities, work assignments, and shipping methods needed to meet schedules.
• Pack blood products, blood samples, tubes, and other items for shipment according to established procedures.
• Monitor temperatures of blood storage equipment and supplies as specified in SOPs.
• Perform daily equipment quality control and report malfunctions to the Assistant Manager – Specialty Product Services.
• Generate and maintain accurate shipment documents based on customer and product requirements, and provide them to the Assistant Manager – Specialty Product Services.
• Receive and carry out blood orders using blood banking software.
• Review records for timeliness, accuracy, and completeness in compliance with federal and state privacy and confidentiality requirements.

Benefits

• Generous paid time off (PTO).
• Medical, dental, and vision insurance available to full-time employees beginning the first of the month after 60 days.
• Medical premium discount based on rate of pay.
• Supplemental life, cancer, accident, and disability insurance.
• Access to mental wellness resources and counseling through telehealth.
• Free basic life insurance for full-time employees.
• Health Savings Account (HSA) with employer match each pay period.
• Employer-funded retirement plan for vested employees and a 403(b) plan.
• Access to wages before payday.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED