Specialty Product Services Specialist

LifeSouth Community Blood Centers • Gainesville, FL

2d • $16 - $18 • Onsite

About The Position

LifeSouth Community Blood Centers is seeking a Specialty Product Services Specialist to work in Gainesville, Florida. The role supports the safe and accurate storage, inventory, preparation, documentation, and shipment of blood components for healthcare professionals and patients. The specialist works in a fast-paced, time-sensitive environment, follows detailed procedures, manages competing priorities, and makes decisions consistent with standard operating procedures and regulatory requirements.

The position handles blood products and related orders, monitors storage equipment and supplies, maintains records and shipment documentation, and supports customer service and quality processes. It requires careful attention to accuracy, safety, confidentiality, and applicable federal and state regulations.

This is a full-time position. Starting pay is $16.00–$17.60 per hour. A criminal background check and drug screen are required upon a conditional offer of hire.

Requirements

• High school diploma or GED.
• Basic computer proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint, and ability to learn blood bank-specific software.
• Knowledge of recordkeeping practices in accordance with compliance and regulatory standards.
• Knowledge of state and federal laws, rules, and regulations concerning confidentiality and privacy of personal information, including protected health information.
• Critical thinking and analytical skills, with the ability to make decisions consistent with standard operating procedures and regulatory guidelines.
• Effective written and verbal communication skills and ability to maintain positive working relationships with coworkers, customers, and external partners.
• Ability to work effectively in a fast-paced, time-critical team environment.
• Flexibility to work in a variety of physical environments.
• Valid driver's license and ability to meet and maintain LifeSouth's driver eligibility requirements.

Nice To Haves

• Prior experience in data or inventory management in a laboratory, blood bank, and/or research environment.

Responsibilities

• Complete tasks promptly and accurately in compliance with standard operating procedures and follow safety and personal protective equipment policies.
• Ensure adequate inventory of supplies and materials.
• Provide high-quality service to internal and external customers and assist with customer complaints or issues as directed.
• Follow federal and state laws and regulations concerning confidentiality and privacy of health information.
• Report deviations and assist with closing them as requested.
• Represent and communicate LifeSouth favorably to the public and participating institutions.
• Receive, inspect, and evaluate blood products; secure products that do not meet criteria by separating and quarantining them in blood banking software and notifying the Assistant Manager – Specialty Product Services.
• Review shipping notices, bills of lading, invoices, orders, and other records to determine priorities, assignments, and shipping methods needed to meet schedules.
• Pack blood products, blood samples, tubes, and other items for shipment according to established procedures.
• Monitor temperatures of blood storage equipment and supplies as outlined in standard operating procedures.
• Perform daily equipment quality control and report malfunctions to the Assistant Manager – Specialty Product Services.
• Generate and maintain accurate shipment documents based on customer or product requirements and provide them to the Assistant Manager – Specialty Product Services.
• Receive and carry out blood orders through blood banking software.
• Review records in a timely manner for accuracy and completeness while meeting privacy and confidentiality requirements.

Benefits

• Generous paid time off (PTO).
• Medical, dental, and vision insurance available to full-time employees beginning the first of the month after 60 days.
• Medical premium discount based on rate of pay.
• Supplemental insurance, including life, cancer, accident, and disability coverage.
• Access to mental wellness resources and counseling through telehealth.
• Free basic life insurance for full-time employees.
• Health Savings Account (HSA) with employer match each pay period.
• Employer-funded retirement plan for vested employees and a 403(b) plan.
• Access to wages before payday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED