Specialty Pharmacy Technician - Albany, NY

Shields Health Solutions•Albany, NY

3d•$22 - $24•Onsite

About The Position

Shields Health Solutions is seeking an experienced, motivated Certified Pharmacy Technician (CPhT) to join its onsite Specialty Pharmacy team in Albany, New York. The technician provides integrated support to patients and pharmacists, helping deliver patient care and medication-adherence support in a fast-paced environment. This is a full-time position with eight-hour shifts on a rotating schedule between 7:00 a.m. and 5:30 p.m., Monday through Friday, with some Saturday coverage as needed. Candidates must hold national CPhT certification and be registered as a pharmacy technician in the state of employment. Any additional state-specific certifications required must be obtained within a mutually agreed timeframe as a condition of continued employment. The hourly pay range is $22.00–$24.00. Actual compensation depends on factors including location, skills, qualifications, education, experience, and other job-related considerations. Shields Health Solutions is an equal opportunity employer and offers an inclusive hiring experience, including application and interview accommodations upon request.

Requirements

At least one year of pharmacy technician experience.
Current national Pharmacy Technician Certification (CPhT) is required by the position overview.
Pharmacy Technician registration in the state of employment is required by the position overview.
Obtain any additional state-specific certifications required within a mutually agreed timeframe as a condition of continued employment.
Strong phone and patient communication skills.
Proficiency in Microsoft Excel and Microsoft Word; solid computer skills are required, including use of Microsoft Office tools such as Outlook, Teams, Word, Excel, and PowerPoint, and the ability to navigate the internet and web-based platforms.
Ability to quickly learn new pharmacy systems and database applications.
Strong organizational, analytical, and interpersonal skills.
Ability to maintain discretion and confidentiality when handling sensitive information.
Data-entry and computer skills will be evaluated through a pre-employment assessment.
Organized, detail-oriented, dependable, quality-focused, empathetic, patient-centered, professional, motivated, and team-oriented.

Nice To Haves

Five or more years of pharmacy technician experience.
Active Pharmacy Technician registration in the state of employment (listed as preferred in the qualifications section).
Current national Pharmacy Technician Certification (CPhT) (listed as preferred in the qualifications section).

Responsibilities

Interpret and enter prescriptions accurately.
Clarify prescription orders with pharmacists and/or clinicians.
Label and fill prescriptions for pharmacist verification.
Perform pharmaceutical calculations.
Identify medications requiring special handling, storage, refrigeration, or hazardous-medication protocols.
Assemble medication-related supplies, including sharps containers, syringes, needles, alcohol swabs, and bandages.
Prepare medications for delivery to patients and departments.
Answer, resolve, and triage inbound patient inquiries.
Conduct outbound medication-adherence and therapy check-in calls.
Obtain refill prescriptions and coordinate renewals.
Resolve insurance-related issues and assist patients with financial-assistance resources.
Maintain pharmacy inventory, including medication ordering and receiving.
Provide patient education and medication support by phone.
Enter and manage pharmacy data, including claim adjudication and follow-up activities.
Use database applications to organize and maintain accurate records.
Identify trends, resolve issues, and recommend operational improvements.
Participate in continuous process-improvement initiatives.
Collaborate effectively with stakeholders across the organization.
Maintain strict confidentiality of sensitive patient information.
Stay current with industry knowledge through continuing education and professional development.
Perform other duties as assigned.