Specialty Pharmacy Technician

Thrifty White Pharmacy•Fargo, ND

18d•Onsite

About The Position

Thrifty White Pharmacy is hiring a full-time Specialty Pharmacy Technician for its Central Fill Site #61, a closed-door facility in Fargo, North Dakota. The role supports specialty pharmacy patient care and centralized prescription fulfillment, with exposure to specialty medications, prior authorizations, insurance coordination, and patient assistance programs. Pharmacy Technicians may practice at the top of their license through the company's specialty pharmacy programs. Applicants who are new to pharmacy may work as a Pharmacy Technician-in-Training while completing Thrifty White’s ASHP/ACPE-approved Pharmacy Technician Training Program. Training includes online modules, internal video training, and hands-on work with a designated preceptor at no cost. Candidates must be willing to complete training, registration, licensing, and certification requirements within the timeline provided by the State Board of Pharmacy.

Requirements

Be at least 18 years of age.
Have a high school diploma or GED equivalent.
Be currently registered or certified as a Pharmacy Technician, or be willing to become certified according to state requirements.
Have strong attention to detail and customer service skills.
Be able to work effectively in a fast-paced, team-oriented environment.
For technician-in-training candidates, be willing to complete all training, registration, licensing, and certification requirements within the State Board of Pharmacy timeline.

Responsibilities

Provide excellent customer service to patients, medical providers, and internal pharmacy teams.
Maintain accurate prescription and patient information in specialty pharmacy systems.
Input and process prescriptions for accurate billing and transmission to insurance plans.
Complete benefits investigations and assist with prior authorization coordination.
Troubleshoot rejected or underpaid insurance claims, including Medicare Part B and Part D claims.
Facilitate patient financial assistance programs and ensure documentation requirements are met.
Contact patients to coordinate refills, delivery scheduling, and ancillary supply needs.
Assist with filling and preparing specialty prescriptions, including medications requiring special handling.
Prepare prescriptions for shipment using approved carriers to ensure timely, accurate, and trackable delivery.
Support inventory management, ordering, and proper storage of specialty medications.
Maintain patient confidentiality.
Adapt to new or changing workflows, technologies, and responsibilities.
Support Central Fill operations and other departments as needed.
Maintain good attendance and punctuality to fulfill essential job functions.