Full-Time Specialty Pharmacy Liaison
About The Position
As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system’s specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow-up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist. The position is located within Lee Health Specialty Pharmacy in Estero, Florida. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week.
Requirements
- High school diploma or equivalent.
- Active Pharmacy Technician license in good standing in the state of Florida.
- Recent work experience as a Pharmacy Technician.
Nice To Haves
- PTCB.
- Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry.
- Solid knowledge of medication regimens, age-specific dosing, and managed care practices.
- Proficiency in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel).
Responsibilities
- Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation.
- Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation.
- Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices.
- Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations.
- Track prescription status and therapy progress, proactively resolving access, financial, or logistical barriers.
- Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes.
- Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution, subject to eligibility requirements.
- $3,000 sign-on bonus for external candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
