Specialty Pharmacy Liaison Full Time
About The Position
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a full-time, nonexempt Specialty Pharmacy Liaison, you will assist in various specialty pharmacy liaison activities under the supervision of a licensed pharmacist. Your responsibilities will include preparing, delivering, and restocking medications; performing order entry; procuring drugs; billing. You will carry out your job duties according to written procedures and guidelines based on pharmacy standards and regulatory requirements. Schedule: This full-time, nonexempt position will work 40 hours/week, Monday-Friday, 8:00am-5:00pm Location: Oaklawn Hospital was founded in 1925 as a 12-bed hospital in a residential home, funded by a group of visionary philanthropists. Now, over 100 years later, we are licensed for 77 acute care beds and a 17-bed inpatient psychiatric unit. Our service area includes Calhoun County and parts of Branch and Eaton counties with a medical staff of more than 300 providers representing over 50 specialties Pharmacy Hours: The pharmacy utilizes Arbor, Athena, and ScriptPro. Pharmacy hours are Monday-Friday, 8:00am-5:00pm
Requirements
- High School Diploma or GED
- Current Michigan Pharmacy Technician license in good standing
- Proficient computer skills including experience using Microsoft Office
Nice To Haves
- PTCB/CPhT
- Previous experience in a hospital of retail setting
- Prior authorization experience
Responsibilities
- Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation
- Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation
- Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices
- Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations
- Track prescription status and therapy progress, proactively resolving access, financial, or logistical barriers
- Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes
- Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards
- preparing, delivering, and restocking medications
- performing order entry
- procuring drugs
- billing
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
