Specialty Pharmacy Liaison, Full-Time

UnitedHealth Group•Terre Haute, IN
•$18 - $32•Onsite

About The Position

As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system’s specialty pharmacy. Serving as a bridge between patients, providers, and the pharmacy, the role combines clinical and administrative support with hands-on dispensing tasks, including processing prior authorizations, assisting with financial aid, updating clinical data, supporting administrative tasks, and helping prepare and dispense patient prescriptions. The liaison works under the direct supervision of a pharmacist. The pharmacy is located within Union Hospital Specialty Pharmacy in Terre Haute, Indiana. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The hourly pay range is $18 to $32, based on full-time employment and factors such as local labor markets, education, work experience, and certifications. The employer describes a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and a 401(k) contribution, subject to eligibility requirements.

Requirements

  • High school diploma or equivalent.
  • Active Pharmacy Technician license in good standing in the state of Indiana.

Nice To Haves

  • One year of experience as a Pharmacy Technician.
  • Experience with prescription dispensing, medication verification, and pharmacy operations.
  • Proficiency in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, and Excel).
  • PTCB certification.

Responsibilities

  • Explain the benefits of specialty pharmacy services to patients and support their participation in the program.
  • Assist with enrolling patients into the specialty pharmacy program.
  • Complete benefits investigations, prior authorizations, and financial assistance tasks to help patients access prescribed medications.
  • Coordinate with dispensing team members to support accurate and timely processing of patient orders.
  • Process, fill, and prepare patient prescription orders under the direct supervision of a pharmacist.
  • Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries.
  • Route clinical questions to the appropriate clinician as needed.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase plan, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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