Specialty Pharmacy Liaison, Full-Time
About The Position
As a Specialty Pharmacy Liaison with CPS Solutions, LLC, part of the Optum family of businesses, you will support the daily operations of a health system's specialty pharmacy, primarily focusing on prescription processing and dispensing support. Working closely with pharmacists and the pharmacy team, you will help ensure timely and accurate medication fulfillment while supporting pharmacy workflow and service operations. The position is under the direct supervision of a pharmacist. The pharmacy is located within Union Hospital Specialty Pharmacy in Terre Haute, Indiana. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The role supports specialty medication services, including prescription coordination, patient support, and adherence to pharmacy requirements.
Requirements
- High school diploma or equivalent.
- Active Pharmacy Technician license in good standing in the state of Indiana.
Nice To Haves
- PTCB certification.
- One year of experience as a Pharmacy Technician.
- Experience with prescription dispensing, medication verification, and pharmacy operations.
- Proficiency with pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, and Excel).
Responsibilities
- Prepare and dispense medications by measuring, counting, labeling, and packaging prescriptions under the supervision of a licensed pharmacist.
- Accurately process prescription orders, including entering patient and prescription data into pharmacy systems.
- Gather necessary information and support workflow efficiency for pharmacists and healthcare providers.
- Process and coordinate specialty medication prescriptions, often for complex or chronic conditions.
- Manage prior authorizations and insurance requirements in coordination with payers and providers.
- Coordinate patient onboarding and refills to support adherence to therapy schedules.
- Manage medication distribution logistics, including cold-chain management and direct-to-patient shipping.
- Maintain detailed documentation and reporting in accordance with REMS, FDA, and manufacturer program requirements.
- Provide high-touch patient support by addressing non-clinical questions and helping navigate access barriers.
- Ensure compliance with specialty pharmacy regulations, accreditation standards, and quality metrics.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
