Specialty Pharmacy Coordinator

Keystone Health•Waynesboro, VA
•Onsite

About The Position

Keystone Health is seeking a detail-oriented and patient-focused Specialty Pharmacy Coordinator to support the continued growth of our specialty pharmacy services. In this role, you will work closely with the Nurse Manager, Clinical Pharmacist, providers, and pharmacy operations team to ensure patients have timely access to specialty medications and the support they need throughout their treatment journey. The ideal candidate is a detail-oriented professional with strong communication and customer service skills, the ability to manage multiple priorities, and a commitment to providing patient-centered care. Experience with insurance benefits, prior authorizations, financial assistance programs, and specialty medication access is preferred.

Requirements

  • High School Diploma or GED required.
  • Pennsylvania Registered Pharmacy Technician license required.
  • Current CPR certification required.
  • Valid Pennsylvania driver's license with a satisfactory driving record required.

Nice To Haves

  • Previous experience in pharmacy, specialty pharmacy, healthcare coordination, insurance authorizations, patient access services, or care coordination preferred.

Responsibilities

  • Coordinate patient access to specialty medications through benefits investigations, prior authorizations, financial assistance programs, and manufacturer enrollment processes.
  • Manage specialty pharmacy referrals, patient onboarding, and limited distribution drug (LDD) workflows to ensure timely therapy initiation.
  • Collaborate with providers, pharmacists, payers, and support staff to remove barriers to care and improve treatment access.
  • Maintain accurate documentation and tracking of patient access activities while supporting continuity of care and patient engagement.
  • Contribute to the growth, efficiency, and success of Keystone Health's specialty pharmacy services through coordinated, patient-centered support.
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