Transportation & Logistics - Specialty Lines Billing Manager [911]

TCI Transportation • Phoenix, AZ

24d • $75,000 - $100,000 • Hybrid

About The Position

TCI Transportation is seeking an experienced Specialty Lines Billing Manager to own end-to-end billing across Brokerage, Leasing & Rentals, In-House Financing, Properties, and Used Truck Sales. The role leads billing team members, strengthens revenue accuracy, and establishes consistent processes across transactional, recurring, and contract-based billing models. It is a hybrid remote position, with office time at the Phoenix, Arizona, or North Richland Hills, Texas, terminal as needed. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, and the annual salary is $75,000–$100,000 plus incentives.

The manager oversees daily billing performance and the processes behind it, developing employees while improving how multiple business lines manage billing, maintain revenue accuracy, and coordinate with Accounting. The role works across Operations, Sales, Accounting, and other stakeholders to improve billing information and resolve issues. TCI is a family-owned transportation company whose services include dedicated transportation, truck leasing and rental, logistics, fleet maintenance, and commercial truck sales.

Requirements

• At least 5 years of experience in billing, revenue operations, or related financial processes, including leadership responsibilities.
• Experience supporting multiple business lines or high-volume transactional billing environments.
• Strong analytical and problem-solving skills, including the ability to work through complex billing scenarios and implement practical solutions.
• Exceptional attention to detail and a track record of delivering accurate, audit-ready work.
• Ability to manage multiple workflows, competing priorities, and tight deadlines without sacrificing quality.
• Strong communication skills and ability to influence outcomes across leadership, Accounting, Sales, and Operations.
• Hands-on leadership approach focused on coaching, developing employees, and improving team performance.
• Professional integrity and discretion when handling sensitive financial and customer information.
• Ability to take ownership, respond with urgency, and follow through on identifying issues and implementing lasting solutions.

Nice To Haves

• Experience with transportation management or ERP systems such as McLeod, Karmak, or equivalent platforms.
• Advanced Excel and data analysis skills, including the ability to turn billing data into clear findings and actionable improvements.
• Experience developing standard operating procedures, improving billing workflows, or leading standardization initiatives.

Responsibilities

• Oversee billing execution across all Specialty lines, ensuring invoices are accurate, complete, and delivered on time.
• Coach and support billing team members, manage workloads and priorities, oversee ad hoc billing and credits, and establish clear performance accountability.
• Establish and enforce billing controls that align operational activity, system data, and billable events; ensure proper revenue classification and support accurate revenue recognition.
• Oversee new account setup and ongoing maintenance of billing structures, frequencies, and system configurations across business lines.
• Ensure timely completion and reconciliation of month-end billing, partnering with Accounting to support accurate financial reporting.
• Standardize processes while accommodating different billing models, reduce manual work, improve visibility, and develop system-driven workflows that support business growth.
• Work with Operations, Sales, Accounting, and other stakeholders to resolve billing issues, improve the accuracy of information entering the billing process, and keep teams aligned.
• Own billing trackers, reporting, and standard operating procedures.
• Lead improvement initiatives that strengthen billing consistency, efficiency, and execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed