Transportation & Logistics - Specialty Lines Billing Manager [911]
About The Position
TCI Transportation is seeking an experienced Specialty Lines Billing Manager to lead end-to-end billing across Brokerage, Leasing & Rentals, In-House Financing, Properties, and Used Truck Sales. The manager will lead billing team members, strengthen revenue accuracy, and establish consistent processes across transactional, recurring, and contract-based billing models. This role owns daily billing performance and the processes behind it. It oversees invoice accuracy and timeliness, billing controls and setups, month-end billing and reconciliation, and collaboration with Accounting and other departments. The manager will also standardize workflows, reduce manual work, improve visibility, and build system-driven processes that can support business growth. The position is hybrid, with office time at the Phoenix, Arizona, or North Richland Hills, Texas, terminal as needed. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. Annual salary is $75,000–$100,000 plus incentives.
Requirements
- At least 5 years of experience in billing, revenue operations, or related financial processes, including leadership responsibilities.
- Experience supporting multiple business lines or high-volume transactional billing environments.
- Strong analytical and problem-solving skills, including the ability to resolve complex billing scenarios and implement practical solutions.
- Exceptional attention to detail and a track record of accurate, audit-ready work.
- Ability to manage multiple workflows, competing priorities, and tight deadlines without sacrificing quality.
- Strong communication skills and ability to influence outcomes across leadership, Accounting, Sales, and Operations.
- Hands-on leadership approach focused on coaching, employee development, and improving team performance.
- Professional integrity and discretion when handling sensitive financial and customer information.
- Ability to take ownership, respond with urgency, and follow through on issues through lasting resolution.
Nice To Haves
- Experience with transportation management or ERP systems such as McLeod, Karmak, or equivalent platforms.
- Advanced Excel and data analysis skills, including turning billing data into clear findings and actionable improvements.
- Experience developing standard operating procedures, improving billing workflows, or leading standardization initiatives.
Responsibilities
- Oversee end-to-end billing across all Specialty Lines, ensuring invoices are accurate, complete, and delivered on time.
- Coach and support billing team members, manage workloads and priorities, oversee ad hoc billing and credits, and establish performance accountability.
- Establish and enforce billing controls that align operational activity, system data, and billable events.
- Ensure proper revenue classification and support accurate revenue recognition.
- Oversee new account setup and ongoing maintenance of billing structures, frequencies, and system configurations across business lines.
- Own the month-end billing process, ensuring timely completion and reconciliation, and partner with Accounting on accurate financial reporting.
- Standardize processes for different billing models, reduce manual work, improve visibility, and develop system-driven workflows.
- Work with Operations, Sales, Accounting, and other stakeholders to resolve billing issues, improve information accuracy, and keep teams aligned.
- Maintain billing trackers, reporting, and standard operating procedures.
- Lead initiatives to improve billing consistency, efficiency, and execution.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
