Specialty Infusion Manager

KabaFusion • Johns Island, SC

4d

About The Position

The Specialty Infusion Manager drives Chronic and IVIG patient referrals within a defined territory. The role collaborates closely with pharmacy, intake, nursing, and operations teams and is accountable for achieving net revenue and profit goals, expanding market share, and supporting sales and marketing initiatives. Key customers include clinics, physicians, and payors.

Requirements

• Proven experience in business development and customer service.
• Strong ability to sell healthcare services.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and SharePoint.
• Excellent planning, organizational, and time management skills.
• Ability to adapt, self-motivate, and work independently.
• Strong critical-thinking and problem-solving abilities.
• Confident communication and conceptual-thinking skills.

Nice To Haves

• Bachelor’s degree, ideally in business, healthcare, or a related field; equivalent work experience will be considered.
• At least two years of experience in infusion services or a related healthcare field.
• Familiarity with reimbursement policies and processes.

Responsibilities

• Cultivate and manage relationships with clinics, physicians, payors, and other key referral sources to generate Chronic and IVIG patient referrals.
• Collaborate with pharmacy, intake, nursing, and operations teams to support seamless service delivery and customer satisfaction.
• Achieve net revenue and EBITDA goals by expanding market share and securing new business opportunities.
• Participate in sales meetings, training sessions, and in-service presentations to support business development.
• Analyze territory performance and develop strategic plans aligned with company objectives.
• Address and resolve customer service issues promptly.
• Support managed care initiatives and assist with pricing submissions in coordination with sales leadership.
• Maintain accurate and timely call reports, expense reports, and other required documentation.
• Develop and apply knowledge of relevant disease states, drug therapies, and reimbursement policies.
• Assist in training staff on customer service best practices and contribute to continuous improvement initiatives.
• Perform other related duties as assigned by a supervisor or designee.

Benefits

• Competitive compensation
• Benefits start on the first day of employment
• 401(k) with a 4% match and no waiting or vesting period
• PTO, floating holidays, and paid holidays
• Company-paid life insurance and short-term disability
• Employee Assistance programs for mental health and wellness
• Learning and Development Programs
• Discounts on travel, cell phones, clothing, and more
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed