Specialty Gas Sales Specialist

Air Liquide•Phoenix, AZ

3d•Onsite

About The Position

We are looking for a dedicated, relationship-focused Sales Specialist (Specialty Gas) responsible for cultivating and advancing sales growth and profitability of specialty gas products within an assigned region. This role involves nurturing and maintaining strong customer relationships, discovering and welcoming new business opportunities, and providing technical expertise and guidance to anticipate and support customer goals. Conduct thorough research to identify potential customers and identify new leads. Achieve and advance sales goals for specialty gas products, including pure gases, gas mixtures, and related equipment. Develop and execute strategic sales plans to identify, qualify, and partner with new customers within target industries. Cultivate and maintain strong relationships with existing customers, understanding their evolving needs and ensuring customer satisfaction. Conduct technical presentations and product demonstrations to educate and support customers on the features, benefits, and applications of Airgas specialty gas products. Collaborate with internal teams, including operations, customer service, and technical support, to ensure seamless order fulfillment and build alignment on solutions. Prepare and present accurate sales forecasts, reports, and pipeline updates to management. Monitor market trends, competitor activities, and customer feedback to discover opportunities for product development or service enhancements. Facilitate agreement on pricing and contract terms with customers, adhering to company guidelines and profitability objectives. Attend industry trade shows, conferences, and networking events to promote Airgas specialty gas offerings and expand professional contacts. Build rapport and foster understanding to address and support customer inquiries effectively. Collaborate with internal teams to provide solutions that meet customer requirements. Address and support customer inquiries and concerns professionally. Protect the confidentiality of sensitive information. Present a professional image reflective of our company values. Identify and align key customer stakeholders at all levels within targeted accounts to advance sustainable growth by welcoming new business accounts. Establishes and maintains clear and consistent lines of communication with internal departments relative to new customer developments, successes, and opportunities to ensure a supportive transition. Utilizes all available resources to help realize growth opportunities.

Requirements

Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, Business, or a related scientific/technical field.
3+ years of experience in product, laboratory, or sales environments (or an equivalent combination of education and unique life experience).
Excellent customer service skills and the ability to manage dynamic priorities effectively.
Experience in industrial retail, inside sales, or inventory control.
Attention to detail in handling transactions.
Availability for occasional overtime when the team needs extra support.
Ability to operate in a drug-free workplace.

Nice To Haves

Background in gas, welding, or safety supplies.
Experience with SAP, Google, or MS Office Applications.
Proficiency in SAP and PROS functionalities.
The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Responsibilities

Conduct thorough research to identify potential customers and identify new leads.
Achieve and advance sales goals for specialty gas products, including pure gases, gas mixtures, and related equipment.
Develop and execute strategic sales plans to identify, qualify, and partner with new customers within target industries.
Cultivate and maintain strong relationships with existing customers, understanding their evolving needs and ensuring customer satisfaction.
Conduct technical presentations and product demonstrations to educate and support customers on the features, benefits, and applications of Airgas specialty gas products.
Collaborate with internal teams, including operations, customer service, and technical support, to ensure seamless order fulfillment and build alignment on solutions.
Prepare and present accurate sales forecasts, reports, and pipeline updates to management.
Monitor market trends, competitor activities, and customer feedback to discover opportunities for product development or service enhancements.
Facilitate agreement on pricing and contract terms with customers, adhering to company guidelines and profitability objectives.
Attend industry trade shows, conferences, and networking events to promote Airgas specialty gas offerings and expand professional contacts.
Build rapport and foster understanding to address and support customer inquiries effectively.
Collaborate with internal teams to provide solutions that meet customer requirements.
Address and support customer inquiries and concerns professionally.
Protect the confidentiality of sensitive information.
Present a professional image reflective of our company values.
Identify and align key customer stakeholders at all levels within targeted accounts to advance sustainable growth by welcoming new business accounts.
Establishes and maintains clear and consistent lines of communication with internal departments relative to new customer developments, successes, and opportunities to ensure a supportive transition.
Utilizes all available resources to help realize growth opportunities.