Specialty Associate - Anderson Mall

Penney OpCo LLC•Anderson, SC
•Onsite

About The Position

As a Specialty Associate, you will contribute to profitable sales growth by combining in-depth product knowledge with a passion for service to build clientele and meet sales goals. You will assist customers, promote products and services, support store operations, and uphold company performance standards.

Responsibilities

  • Greet and assist customers in finding products and deliver exceptional customer service.
  • Inform customers about key product attributes and care/protection plans, generate interest, and suggest additional products.
  • Meet or exceed sales goals and productivity standards.
  • Partner with team members and actively listen to customer issues.
  • Promote FindMore and assist with credit, reward, and gift card programs; engage customers in the company's credit application process.
  • Participate in inventory processes and merchandise transfers, including returns to vendor or warehouse and handling defective merchandise.
  • Maintain the sales floor recovery process to keep the store clean and organized.
  • Complete pricing and signing processes in specialty businesses.
  • Support company shrink and safety initiatives.
  • Consistently meet established role performance standards, including iCAP, product and service sales, customer service, profit, productivity, and attendance.

Benefits

  • If eligible, medical, dental, and vision benefits
  • Term life insurance
  • Paid vacation
  • Paid holidays
  • 401(k) with Company match
  • Associate discount on JCPenney merchandise
  • Additional compensation for store hourly associates scheduled to work on a designated holiday
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