SPECIALTY Assistant Store Manager

The Home Depot • Tallahassee, FL

4d

About The Position

The Specialty Assistant Store Manager in Training (SASM-IT) completes a structured training program of up to six weeks to gain hands-on experience in the responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. Training includes mentorship and leadership development, familiarization with Manager on Duty responsibilities, and learning how to oversee the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers, Home Services, and Pro business partners, the trainee learns to develop and implement strategies to increase sales, improve customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM-ITs are expected to lead by example and uphold, maintain, and support lawful company policies and positions.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• At least 3 years of work experience.
• At least 1 year of previous leadership experience.
• Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

• Ability to collaborate and work effectively with cross-functional teams.
• A bachelor's degree or equivalent degree in a job-related field.
• At least 2 years of previous leadership experience.

Responsibilities

• Participate in structured training covering retail store operations, customer service, sales and profitability, and company policies and procedures.
• Learn and demonstrate tactics for staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting installed sales, special orders, and product sales.
• Learn and demonstrate the performance management process, including reviewing associate performance and executing disciplinary processes when necessary.
• Complete all assigned training modules and assessments.
• Supervise associates in the selling effort, lead GET culture, and set the example for customer service and associate engagement.
• Ensure customer concerns are resolved effectively and promptly.
• Work with key partners on merchandise placement and signing, and support stock integrity through inventory management.
• Learn to maintain and operate store equipment and systems and manage daily financial operations.
• Perform opening, closing Manager on Duty, and other whole-store responsibilities.
• Follow company policies and procedures and hold associates accountable for doing the same.
• Learn and follow store standard operating procedures, particularly safety compliance procedures, and take steps to maintain process accuracy and mitigate shrink.
• Ensure that self and associates follow safety and hazardous materials procedures and Safety Matters guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED