Assistant Store Manager - Specialty

Home Depot•Sioux City, IA

About The Position

The Specialty Assistant Store Manager in Training (SASM-IT) gains hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The role includes a comprehensive training program with practical experience, mentorship, and leadership development. Training lasts up to six weeks and covers Manager on Duty responsibilities and oversight of Specialty and Pro Departments. In collaboration with the Store Manager, other Assistant Store Managers, Home Services, and Pro business partners, the trainee learns to develop and implement strategies to increase sales, improve customer service, and drive profitability across Specialty, Pro, and Services businesses. The role also requires leading by example and upholding, maintaining, and supporting lawful company policies and positions.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
Minimum of 3 years of work experience.
Minimum of 1 year of previous leadership experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

Ability to collaborate and work effectively with cross-functional teams.
A bachelor's degree or equivalent degree in a related field of study.
Two or more years of previous leadership experience.

Responsibilities

Participate in structured training covering retail store operations, customer service, sales and profitability, and company policies and procedures.
Learn and demonstrate staffing and scheduling practices, identifying and resolving stock deficiencies, coaching associates in selling behaviors, resolving customer concerns, and supporting installed sales, special orders, and product sales.
Learn and demonstrate performance management, including reviewing associate performance and carrying out disciplinary processes when necessary.
Complete assigned training modules and assessments.
Supervise associates in selling efforts, lead the GET culture, and model expected behaviors.
Promote customer service and associate engagement throughout the store, and address customer concerns promptly and effectively.
Work with business partners on merchandise placement and signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems and manage daily financial operations.
Perform opening, closing Manager on Duty, and other whole-store responsibilities.
Follow company policies and procedures and hold associates accountable for doing the same.
Learn and follow store standard operating procedures, particularly safety compliance procedures, and use practices that maintain process accuracy and mitigate shrink.
Ensure that self and associates follow safety and hazardous-material procedures and Safety Matters guidelines.