Specialty Account Manager, Symbravo (Lexington, KY)

Axsome Therapeutics•Lexington, KY

3d•$100,000 - $150,000

About The Position

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish customer relationships, and support successful promotion of SYMBRAVO, an oral acute migraine medication. The SAM is responsible for territory-level product performance and is expected to serve as a disease category expert and product champion. The role provides account management support and requires business knowledge of the local landscape to assess key stakeholders and future marketplace trends. The SAM engages customers virtually and in person, builds awareness of SYMBRAVO in a competitive therapeutic environment, and develops a territory business plan to achieve and exceed commercial goals. The role includes ethical, on-label product promotion; customer support around payer policies and processes; effective use of marketing resources; timely communication and administration; budget management; cross-functional collaboration; and attendance at medical congresses and society meetings as needed. Overnight travel may be required based on business needs. The anticipated salary range is $100,000–$150,000. Salary offers depend on factors including experience, qualifications, internal equity, and location. Axsome offers an annual bonus, significant equity, and a generous benefits package.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of field customer experience and/or account management; alternatively, at least 3 years of healthcare professional experience with relevant CNS experience.
5 years of consistent top performance in pharmaceutical, biotech, or medical sales.
Demonstrated experience delivering outstanding results.
Must live within the territory’s geography.
Experience strategizing within cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
Comfort with uncertainty and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Ability to sit and stand for prolonged periods as part of daily job functions.
Ability to lift and carry up to 30 pounds regularly.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Migraine or CNS experience is strongly preferred.
Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Conduct customer engagements both virtually and in person.
Take full ownership of assigned territory performance and build awareness of SYMBRAVO among key customers in a competitive therapeutic environment.
Develop and execute a comprehensive territory business plan to achieve and exceed quarterly and annual goals.
Promote products within approved labeling and in a fair, ethical manner consistent with industry-specific and corporate legal and regulatory guidelines.
Develop customer relationships by understanding customer needs.
Serve as a resource and consultant to customers and staff regarding payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Use marketing resources to maintain and develop customer relationships and grow customer confidence in prescribing Axsome medications for appropriate patients.
Communicate territory activity accurately and in a timely manner as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the environment and results.
Complete all training classes in a timely manner.
Complete administrative duties accurately and on time.
Manage efforts within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Support timely patient access through patient services and savings programs.
Travel overnight as indicated by business needs.
Perform additional responsibilities as assigned.