Account Manager / Specialty Account Manager - Green Bay, WI
About The Position
The Specialty Account Manager – Rare Disease represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The position develops and executes a territory business plan to meet or exceed annual sales goals; promotes UPLIZNA within approved labeling and applicable legal, regulatory, and industry guidelines; and coordinates with stakeholders and matrix teams on access, pull-through, and reimbursement. It builds customer relationships by understanding and communicating customer needs, educates healthcare professionals and office staff about disease states, product information, and site-of-care options, and works with patient services and market access teams to support account needs. The role also communicates territory activity and market feedback to leadership and internal teams, attends medical congresses and society meetings as needed, manages promotional and operational budgets, uses approved resources to achieve territory and account goals, completes required training and administrative duties, and contributes to a high-performance team. The position includes approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Requirements
- For Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
- Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
- Proficiency in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Nice To Haves
- Buy-and-bill experience with documented success and/or biologic or infusion experience.
- Sales experience in rare or specialty disease states.
- Site-of-care and reimbursement experience.
- Experience working with institutions and integrated delivery networks.
- Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.
Responsibilities
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal, regulatory, and compliance guidelines, including the PhRMA code.
- Coordinate with key stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
- Build customer relationships by understanding customers’ needs and goals and communicating them to other team members.
- Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
- Communicate territory activity accurately and promptly as directed by management.
- Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
- Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
- Work closely with patient services and market access team members and understand their roles in achieving business goals.
- Educate healthcare professionals and office staff about site-of-care options.
- Attend medical congresses and society meetings as needed.
- Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
- Successfully complete Company training and administrative duties accurately and on time.
- Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
